Sales Operations Coordinator

Paywise; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Modern Perth office

Career development opportunities

Competitive employee benefits

Employee Assistance Program for wellbeing support

Supportive team culture

Job summary

A leading salary packaging provider in Australia is seeking a Sales Operations Coordinator to manage client onboarding processes. The role involves acting as the primary contact for new employer clients, ensuring a smooth onboarding journey, and collaborating with various teams for successful client engagement. Ideal candidates will have strong relationship management skills and excellent communication abilities, alongside a commitment to customer service and detail. Join a diverse and inclusive workplace with competitive benefits and career development opportunities.

Qualifications

• Thrives on building strong relationships with clients and internal teams.
• Excels in written and verbal communication, ensuring clarity and professionalism.
• Demonstrates strong organisational abilities to manage multiple tasks effectively.

Responsibilities

• Act as the primary point of contact for new employer clients during onboarding.
• Work closely with teams to ensure high-quality onboarding processes.
• Maintain and update the CRM for accurate reporting.

Skills

Strong relationship management skills

Excellent written and verbal communication skills

Organisational and time management skills

Ability to work autonomously

Attention to detail and accuracy

Customer centric mindset

Proficiency across Microsoft Suite (Excel, Word, Outlook)

Job description

Paywise is experiencing significant growth, making this an exciting time to join our organisation. We are a leading provider of salary packaging and novated leasing solutions, committed to delivering exceptional value, personalised support, and an outstanding customer experience.

As Sales Operations Coordinator, you will play a key role in onboarding new employer clients to the Paywise platform, ensuring they experience a smooth, professional journey from day one. Your work will help lay the foundation for strong, long‑term client relationships and successful launch outcomes.

Ready to launch a rewarding career and be part of something special? Join us and help shape the future of Paywise!

What We Offer

• Modern Perth office
• Career development opportunities in a fast-growing organisation
• Competitive employee benefits, including salary packaging
• Loyalty leave entitlements Employee Assistance Program (EAP) for wellbeing support
• Supportive and inclusive team culture

About the Opportunity

The Sales Operations Coordinator role plays a critical part in successfully establishing new employer clients on the Paywise platform. Reporting to the Director of Business Development, you will:

• Act as the primary point of contact for new employer clients during onboarding
• Work closely with the Business Development and Account Management teams to ensure a smooth, timely, high quality onboarding process.
• Maintain and regularly update the CRM to support accurate reporting and streamlined operations.
• Support launch activities, ensure the accuracy of client information and coordinate required agreements and documentation.
• Help drive employer and employee engagement with our salary packaging and novated leasing services.

About You

You thrive on building strong relationships and enjoy collaborating with both internal teams and external partners to deliver a seamless onboarding experience. You will bring:

• Strong relationship management skills (individual and corporate).
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Ability to work autonomously and manage competing priorities.
• High attention to detail and accuracy.
• A customer centric mindset with a desire to deliver remarkable service.
• Proficiency across Microsoft Suite (Excel, Word, Outlook).

At Paywise, we’re committed to building a diverse, inclusive workplace where everyone feels welcome and valued. We encourage applications from people of all backgrounds and experiences, and perspectives.

Next Steps

Ready to take the next step in your career?