Contracts Administrator

Paywise; City of Melbourne; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Loyalty Leave

Employee Assistance Program (Sonder)

Modern Melbourne office

Career development opportunities

Salary packaging

Inclusive culture

Job summary

Paywise is seeking a Contracts Administrator to join our Melbourne team. This full-time, office-based role reports to the Customer Experience Team Leader and focuses on managing novated lease contracts and related variations.

You will review budgets, stay current with FBT changes, and support clients while maintaining confidentiality and strong stakeholder relationships.

Qualifications

• Degree or diploma in Finance, Business or a related discipline.
• Minimum one year's experience in contract administration or contract management.
• Excellent customer service and relationship management abilities.
• Strong negotiation, problem-solving and active listening skills.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor and review novated lease budgets for contracts.
• Negotiate and prepare variations on behalf of consultants.
• Manage lease contracts and ensure updates are recorded in case management systems.
• Stay up to date with legislative changes regarding novated leasing or FBT legislation and adjust as required.
• Provide support to clients regarding their novated lease contracts and help them make informed decisions.
• Maintain positive relationships with external stakeholders and ensure entitlements are upheld as part of the leasing contract.

Skills

Customer service

Negotiation

Active listening

Communication

Education

Degree or Diploma in Finance/Business

Job description

At Paywise, we're passionate about helping Australians get more from their pay through smart salary packaging and employee benefits solutions.

Our success is driven by innovative technology, exceptional customer service and a team of talented people who genuinely care about delivering outstanding outcomes. We take pride in doing the right thing, building trusted relationships and creating positive experiences for our customers every day.

As we continue to grow, we're looking for motivated, collaborative people who want to make a meaningful impact. At Paywise, you'll be part of a supportive and high-performing team where your ideas are valued, your development is encouraged and your contributions make a real difference.

What We Offer

• Competitive salary package of $70,000 - $85,000 per annum, plus superannuation.
• Modern Melbourne office with a collaborative team environment
• Competitive salary package
• Loyalty Leave – additional paid leave to recognise and reward your ongoing commitment
• Ongoing career development and growth opportunities within a rapidly expanding organisation
• Competitive employee benefits, including salary packaging (we practise what we preach)
• Employee Assistance Program (Sonder) – 24/7 confidential support for your wellbeing, mental health and safety, available to you and your immediate family
• A supportive, inclusive culture where people are valued, recognised and celebrated

About the Opportunity

Our Melbourne Operations team is seeking an experienced Contracts Administrator to join the business in a full-time, office-based role. In this role you will report to the Customer Experience Team Leader, your key responsibilities will include:

• Monitor and review novated lease budgets for contracts.
• Negotiate and prepare variations on behalf of consultants.
• Manage lease contracts, ensuring a portfolio of contracts are reviewed and updates to existing contracts are recorded within case management systems maintaining confidentiality and integrity.
• Stay up to date with legislative changes regarding novated leasing or Fringe Benefits Tax (FBT) legislation and make adjustments as required.
• Provide support to clients, aiding in any queries regarding their novated lease contract, making sure they are making informed decisions about their leasing arrangement.
• Maintain a positive relationship with external stakeholders, ensuring all aspects of entitlements are upheld as part of the leasing contract.

About You

To be successful in this role, you will bring:

• A degree or diploma in Finance, Business or a related discipline
• Previous experience within the fleet management, novated leasing or salary packaging industry
• Minimum one years' experience in contract administration or contract management
• Excellent customer service and relationship management abilities
• Strong negotiation, problem-solving and active listening skills
• The ability to thrive in a fast-paced and dynamic environment
• Excellent verbal and written communication skills
• A collaborative mindset and enjoyment of working as part of a team
• Availability to work on-site in our Melbourne office Monday to Friday

Next Steps

At Paywise, we are committed to building a diverse, inclusive and welcoming workplace where everyone feels valued and respected. We encourage applications from candidates of all backgrounds and experiences.