Human Resources Advisor

Paywise; North Sydney Council; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

New office in North Sydney

Competitive salary + superannuation

Loyalty Leave

Career development

Salary packaging benefits

Ongoing training

Employee Assistance Program

Collaborative culture

Job summary

Paywise in North Sydney offers a hands-on HR advisor role focused on end-to-end recruitment, onboarding, and employee relations. You will partner with people leaders, deliver trusted HR guidance, and drive talent pipelines in a dynamic, collaborative environment.

You will own messaging with hiring managers, design interview processes, and ensure compliance with Fair Work and NES. A strong emphasis on ownership and autonomy in a growing company is central to this opportunity.

Qualifications

• 3–5 years' HR generalist/ advisory experience in an Australian employer.
• Proven track record owning recruitment end-to-end.
• Experience advising on ER, policy and performance matters.
• Working knowledge of Fair Work Act 2009 and NES.
• Experience using HRIS systems.

Responsibilities

• Build and maintain live talent pipelines with shortlists ready before requisitions.
• Source passive candidates via LinkedIn, job boards, referrals and partnerships.
• Own end-to-end recruitment from intake to offer and time-to-fill.
• Advise hiring managers on role scope, criteria, interview design and assessment.
• Prepare offer letters and contracts aligned with remuneration framework.
• Own onboarding including pre-boarding, provisioning and Day 1–6 month checks.
• Own offboarding, including exit surveys and documentation.
• Drive people and culture initiatives to strengthen engagement and inclusion.
• Provide first-line HR advice on routine matters, including policy interpretation and leave entitlements.
• Support ER investigations and complex matters with the Director of HR.
• Coach managers on compliant conversations under Fair Work Act and awards.
• Administer Culture Amp surveys and reports.
• Maintain confidential employee records across HR systems.
• Prepare HR letters and contract variations.
• Contribute to HR projects such as remuneration reviews and policy refresh.

Skills

Talent sourcing

End-to-end recruitment

ER advisory

Policy interpretation

Culture initiatives

Stakeholder management

Education

HR degree or equivalent

Tools

LinkedIn Recruiter

Job description

At Paywise, we're dedicated to helping Australians get more from their income through salary packaging and novated leasing solutions. With a strong focus on highly personalised service, innovation and people, we make it easier for individuals to unlock financial benefits and enjoy greater lifestyle flexibility.

Our team thrives in a collaborative culture where every employee plays an important role in our success. We are passionate about delivering exceptional service to our members and employer partners, while creating opportunities for our people to grow, develop and make a meaningful impact.

As we continue to grow, we're seeking an experienced and motivated Human Resources Advisor to join our team. This is an excellent opportunity for an HR generalist, HR advisor or in-house talent acquisition professional looking to take the next step into a role where they can operate with genuine autonomy, own end-to-end recruitment and onboarding, and provide trusted advice to people leaders across the business.

What We Offer

• New modern office in North Sydney
• Competitive salary + superannuation
• Loyalty Leave, recognising and rewarding your ongoing commitment
• Career development opportunities within a growing and evolving organisation
• Salary packaging benefits available to all employees
• Ongoing training and professional development
• Employee Assistance Program (Sonder) providing 24/7 confidential support for you and your immediate family
• A supportive and collaborative culture where contributions are recognised and celebrated

Working Arrangement

This role is based in our North Sydney office five days per week. As a people-focused function that partners closely with leaders across the business, we value face-to-face interaction, hands-on support and visible presence, which helps us build trusted relationships and deliver exceptional outcomes for our employees and leaders.

About the Opportunity

Reporting to the Director of Human Resources, the Human Resources Advisor plays a key role within our HR team.

This is a hands-on advisory role responsible for proactive talent acquisition and pipeline development, end-to-end recruitment and onboarding, and first-line employee relations support across Paywise. You'll act as a trusted point of HR advice to people leaders and employees, exercising independent judgement on routine matters and escalating complex or precedent-setting matters.

Your key responsibilities will include:

• Building and maintaining live talent pipelines so shortlists are ready ahead of formal requisitions.
• Sourcing and engaging passive candidates through LinkedIn, job boards, referrals, alumni networks, university and industry partnerships, and targeted market mapping.
• Owning end-to-end recruitment for assigned vacancies — from intake and briefing through to offer acceptance — and progressing each role to agreed time-to-fill expectations.
• Advising hiring managers on role scoping, selection criteria, interview design, market positioning and candidate assessment.
• Preparing offer letters and employment contracts using approved templates, ensuring alignment with the approved requisition and Paywise's remuneration framework.
• Owning end-to-end onboarding, including pre-boarding, system provisioning, induction and Day 1 through 6 month check-ins.
• Owning the offboarding process, including exit surveys, exit interview coordination and final documentation.
• Driving people and culture initiatives that strengthen engagement, wellbeing, recognition and inclusion across Paywise.
• Acting as the first point of HR advice to people leaders and employees on routine matters, including policy interpretation, leave entitlements, performance conversations, minor conduct issues and flexible-work requests.
• Supporting the Director of Human Resources on more complex ER matters, including investigations, formal performance-management processes.
• Coaching managers to have effective, compliant conversations with their teams under the Fair Work Act, NES and applicable modern awards.
• Administering Culture Amp — survey deployment, reporting, and helping people leaders interpret engagement results.
• Maintaining accurate, current and confidential employee records across all HR systems.
• Preparing HR letters, contract variations and correspondence with accuracy and care.
• Contributing to HR projects and cyclical activity, including engagement, remuneration review, policy refresh and capability planning.

About You

You're an experienced HR professional looking for something different from a traditional HR role. At Paywise, we don't operate as a typical HR department — we partner with the business, adapt our frameworks to what's actually needed, and stay agile so we can move at the pace our leaders and employees do. You're someone who thrives in that environment and enjoys delivering exceptional experiences for candidates, new hires and employees. You bring a strong sense of ownership, know when to advise with confidence and when to elevate, and are comfortable moving quickly when the business needs you to.

To be successful in this role, you will bring:

• 3 to 5 years' experience in an HR generalist, HR advisory or in-house talent acquisition role within an Australian employer.
• Demonstrated experience owning recruitment end-to-end, including proactive sourcing and pipeline development rather than solely reactive requisition management.
• Demonstrated experience advising people leaders on routine ER, policy and performance matters under the Fair Work framework.
• Working knowledge of the Fair Work Act 2009, the National Employment Standards and modern awards, including multi-state employment obligations.
• Experience using LinkedIn Recruiter, LinkedIn Talent Insights or a comparable sourcing platform.
• Experience preparing HR correspondence and contract variations and maintaining employee records in an HRIS.
• Sound judgement, discretion and a strong personal commitment to confidentiality.
• Strong written and verbal communication skills, with the ability to hold constructive conversations with people leaders and employees at all levels.
• Strong organisational skills and the ability to manage a portfolio of concurrent recruitment, onboarding, ER and project activity.

Highly Regarded

• HRIS experience, ideally with Employment Hero, or with a comparable cloud-based HR platform.
• Experience contributing to remuneration review, policy refresh or capability-planning cycles.
• Experience within financial services, salary packaging, novated leasing or a comparable regulated environment.

Why Join Paywise?

This role offers the opportunity to step into a genuine advisory role where you'll be the a trusted first point of HR advice for people leaders across Paywise. You'll have the chance to shape our talent pipeline, influence the candidate and new-hire experience and contribute to the ongoing improvement of our HR function.

Next Steps

At Paywise, we are committed to creating a diverse, inclusive and supportive workplace. We welcome applications from individuals of all backgrounds and experiences.