Sales Operations & Analytics Specialist

Johnson Controls, Inc.; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent full-time

Competitive salary

Career growth

Collaborative culture

Windsor, Brisbane location

Job summary

Johnson Controls in Brisbane seeks a driven Sales & Commercial Operations professional to partner with Sales Leaders and Commercial Teams. You will drive operational excellence, improve data quality, and enhance reporting to support strategic decision-making across the sales function.

The role focuses on forecasting accuracy, sales effectiveness and business growth within the Pacific region. It offers a permanent full-time opportunity in a collaborative, inclusive team.

Qualifications

• 2-5 years' experience in Sales Operations, Commercial Operations, Analytics or similar roles.
• Strong understanding of end-to-end sales processes and commercial operations.
• Hands-on experience with CRM platforms, ideally Salesforce.
• Advanced analytical and reporting skills with Power BI and Excel.
• Experience supporting sales forecasting, pipeline management and business performance reporting.
• Attention to detail with strong organizational and problem-solving capabilities.
• Excellent communication and presentation skills.
• Proactive, self-motivated and continuous improvement mindset.
• Desirable Salesforce Administrator certification.
• Experience supporting GTM strategies and sales planning.
• Experience in engineering/building technologies, services, construction or industrial sectors.

Responsibilities

• Support Sales & Commercial Operations and improve processes for consistency and scalability.
• Champion Salesforce data governance and maintain CRM data quality.
• Develop dashboards and Power BI visuals for pipeline health, forecasting and performance.
• Assist forecasting, pipeline reviews and major opportunity assessments.
• Support onboarding/offboarding, user access management and sales systems administration.
• Identify inefficiencies and implement scalable process improvements across sales workflows.

Skills

Sales Operations

Data Analysis

Stakeholder Management

Communication Skills

Presentation Skills

Go-to-market Collaboration

Problem Solving

Tools

Salesforce

Power BI

Microsoft Excel

Job description

Johnson Controls in Brisbane seeks a driven Sales & Commercial Operations professional to partner with Sales Leaders and Commercial Teams. You will drive operational excellence, improve data quality, and enhance reporting to support strategic decision-making across the sales function.

The role focuses on forecasting accuracy, sales effectiveness and business growth within the Pacific region. It offers a permanent full-time opportunity in a collaborative, inclusive team.