Sales Operations Administrator - Customer-Focused

Boral Limited; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free on-site parking

Career development

Wellbeing initiatives

Generous parental leave

Australian-owned

Job summary

Boral Limited is seeking an Administration Officer to join the Cement Sales team at North Ryde. You will process orders, invoices and pricing with Oracle, maintain data accuracy and collaborate across logistics, finance and sales to ensure excellent service.

Reporting to the Pricing Administration Manager, you will build strong customer relationships, resolve enquiries and contribute to continuous improvement in sales operations.

Qualifications

• Administration experience in sales, customer service, manufacturing or logistics.
• Strong communication skills across multiple stakeholder groups.
• Curious mindset with willingness to investigate issues & find solutions.
• High attention to detail and accuracy.
• Experience with CRM systems and MS Office (Excel/Word/Outlook).
• B2B sales environment experience is advantageous.

Responsibilities

• Process sales orders, invoices, receipts, contracts and supply agreements.
• Build relationships with customers and internal stakeholders to support service delivery.
• Investigate and resolve customer enquiries, disputes and order discrepancies.
• Administer pricing, rebates and payments within Oracle.
• Maintain accurate customer and sales data across systems.
• Reconcile invoices and support month-end/year-end processes.
• Collaborate with logistics, finance, inventory and accounts teams.
• Monitor stock availability and support order fulfilment.

Skills

Administration experience

Strong communication

Curious mindset

Persistence & resilience

Attention to detail

CRM experience

MS Office proficiency

B2B sales exposure

Tools

Oracle

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Boral Limited is seeking an Administration Officer to join the Cement Sales team at North Ryde. You will process orders, invoices and pricing with Oracle, maintain data accuracy and collaborate across logistics, finance and sales to ensure excellent service.

Reporting to the Pricing Administration Manager, you will build strong customer relationships, resolve enquiries and contribute to continuous improvement in sales operations.