Sales Operations Administrator: Problem Solver & Relationship Builder

Boral; Ryde; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Full-time role

On-site parking

Wellbeing initiatives

Career development

Parental leave

Australian owned

Job summary

Boral Cement in North Ryde is seeking an Administration Officer to support the Cement Sales team. You will process orders, invoices and contracts, maintain data, and work with customers and internal teams to ensure smooth service delivery.

Reporting to the Pricing Administration Manager, you will investigate issues, manage pricing within Oracle and help with month-end activities while building strong relationships across the business.

Qualifications

• Administration experience within a sales, customer service, manufacturing or logistics environment.
• Strong communication skills with the ability to build positive relationships across multiple stakeholder groups.
• A naturally curious mindset with a willingness to investigate issues and find effective solutions.
• Persistence and resilience when managing competing priorities and resolving customer enquiries.
• High attention to detail and a commitment to accuracy.
• Experience working with CRM systems and proficiency across Microsoft Office, particularly Excel, Word and Outlook.
• Experience within a B2B sales environment will be highly regarded.
• A proactive team player who enjoys supporting others and contributing to team success.

Responsibilities

• Processing sales orders, invoices, receipts, contracts and supply agreements
• Building strong relationships with customers and internal stakeholders to support seamless service delivery
• Investigating and resolving customer enquiries, disputes and order discrepancies
• Administering pricing, rebate and payment arrangements within Oracle
• Maintaining accurate customer and sales data across multiple business systems
• Reconciling invoices and transactions while supporting month-end and year-end processes
• Collaborating with logistics, finance, inventory and accounts teams to achieve positive customer outcomes
• Monitoring stock availability, supporting order fulfilment and identifying process improvement opportunities

Skills

Communication

Problem-solving

Organization

Stakeholder management

Attention to detail

Teamwork

Proactive

Tools

Oracle

Microsoft Office

Job description

Boral Cement in North Ryde is seeking an Administration Officer to support the Cement Sales team. You will process orders, invoices and contracts, maintain data, and work with customers and internal teams to ensure smooth service delivery.

Reporting to the Pricing Administration Manager, you will investigate issues, manage pricing within Oracle and help with month-end activities while building strong relationships across the business.