Sales & Onboarding Support

Silver Asset Services Pty Ltd; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Collaborative environment

Process improvement opportunities

Job summary

Silver Asset Services Pty Ltd is seeking a Sales & Onboarding Support professional to drive scalable growth. The role focuses on supporting the sales team, improving proposals, ensuring smooth onboarding, and maintaining CRM and compliance standards.

You will work with Sales, Operations and Customer Service to onboard new sites from proposal through go-live, driving process improvements and ensuring accurate documentation.

Qualifications

• Experience in sales support, project coordination, energy, utilities, property or infrastructure environments.
• Experience using CRM systems (preferred).
• Detail-oriented and highly organized work approach.

Responsibilities

• Coordinate end-to-end proposal preparation for embedded network and energy solutions and support pricing/documents.
• Manage onboarding from contract to go-live and ensure smooth handover between teams.
• Maintain CRM records, support pipeline reviews and report on opportunities.

Skills

Detail-oriented

Commercial awareness

Organised / Highly organised

CRM experience

Communication skills

Tools

CRM software

Job description

Silver Asset Services is growing its embedded network and energy services portfolio, and we are looking for a Sales & Onboarding Support professional to help drive scalable growth.

This role is more than administration. It plays a key part in supporting the sales team, improving proposal delivery, ensuring seamless customer onboarding, and maintaining CRM and compliance standards.

You’ll work closely with Sales, Operations and Customer Service to ensure new sites are onboarded smoothly from proposal through to operational go live.

Key Responsibilities

Proposal & Sales Support

• Coordinate end-to-end proposal preparation for embedded network and energy solutions
• Work with internal teams and contractors to develop accurate pricing and documentation
• Maintain proposal templates and improve proposal turnaround times
• Track proposal performance and identify opportunities to improve win rates

Customer Onboarding

• Manage the onboarding process from contract execution to operational go live
• Ensure smooth handover between Sales, Operations and Customer Service teams
• Track onboarding milestones and resolve issues proactively

CRM & Sales Reporting

• Maintain accurate CRM records and pipeline visibility
• Support sales reporting and pipeline reviews
• Identify stalled opportunities and assist with sales process improvements

Compliance & Documentation

• Maintain compliance documentation aligned with regulatory obligations
• Ensure proposals and onboarding documentation meet internal standards
• Assist with regulatory updates and documentation reviews

Process Improvement

• Identify opportunities to streamline workflows and reduce administrative bottlenecks
• Support improvements to CRM systems, onboarding templates and internal processes

About You

We’re looking for someone who is detail-oriented, commercially aware and highly organised, with the ability to work across multiple teams.

Key attributes include:

• Strong organisational and coordination skills
• Excellent attention to detail
• Commercial awareness and problem-solving ability
• Confident communication skills
• Ability to manage multiple priorities and meet deadlines
• Experience using CRM systems (preferred)

Experience in sales support, project coordination, energy, utilities, property or infrastructure environments would be advantageous.

Why Join Silver Asset Services?

This role is central to our continued growth. You’ll help build the systems, processes and structure that allow the business to scale, while working closely with leadership and cross-functional teams.

We offer:

• Competitive salary
• A collaborative and growing business environment
• Opportunity to shape and improve key business processes