Sales, Marketing & Student Support

Brighten Institute Australia; Sydney; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Zusammenfassung

Brighten Institute Australia in Sydney CBD seeks a proactive Sales, Marketing & Student Support Officer to promote Real Estate courses, engage with real estate agencies, and drive student enrolments while delivering top-tier student support and efficient administration.

You will combine external outreach with day-to-day RTO administration, working both independently and with a small team to grow enrolments and support learners throughout their training journey.

Qualifikationen

• Experience in sales, marketing, customer service or similar roles.
• Excellent communication and organisational skills.
• Confident in approaching real estate agencies and businesses to promote training courses.

Aufgaben

• Visit real estate agencies and promote Brighten's Real Estate training courses and CPD programs.
• Build and maintain relationships with agencies and clients.
• Identify new business opportunities and generate leads to increase enrolments.
• Follow up prospective students and enquiries by phone, email or in person.
• Support sales targets and student recruitment activities.
• Coordinate enrolments and maintain accurate student records.

Kenntnisse

Sales experience

Marketing

Customer service

Real estate industry knowledge

Tools

SMS

LMS

Microsoft Office

Jobbeschreibung

About Us

Brighten Institute Australia (BIA) is a Registered Training Organisation (RTO 41148) located in the heart of Sydney CBD, delivering nationally recognised qualifications and short courses across a range of vocational education and training areas, including Property Services (Real Estate).

We are committed to providing high-quality vocational education and professional student support to both new and experienced professionals. Our goal is to equip our students with the practical knowledge and skills they need to achieve their career goals and succeed in their chosen industries.

We are looking for

We are seeking a motivated, outgoing and well-organised Sales, Marketing & Student Support Officer to join our team at Brighten Institute Australia.

This role combines sales, marketing, student support and administration, with a strong focus on promoting our Real Estate training courses, building relationships with real estate agencies and supporting student enrolment growth.

You will be responsible for visiting real estate agencies, introducing our training programs, promoting CPD and Real Estate courses, generating new business opportunities and following up prospective students and clients.

The position also involves providing high-quality student services and supporting the day-to-day administration of our Registered Training Organisation (RTO), including student enquiries, enrolments, course coordination and ongoing student support.

We are looking for someone who enjoys meeting people, has excellent communication and organisational skills, is confident in approaching businesses and can work independently as well as part of a team.

Key Duties & Responsibilities

Sales & Business Development

• Visit real estate agencies and businesses to promote Brighten's Real Estate training courses and CPD programs.
• Build and maintain strong relationships with real estate agencies, prospective clients and industry professionals.
• Identify new business opportunities and generate leads to increase student enrolments.
• Follow up prospective students and business enquiries by phone, email and in person.
• Support sales targets and student recruitment activities.

Marketing & Course Promotion

• Assist with marketing campaigns and promotional activities to attract new students and business clients.
• Promote Real Estate courses, CPD training and other training programs to agencies, businesses and individuals.
• Support email marketing, social media promotions and other marketing initiatives.
• Maintain accurate records of leads, follow-ups and marketing activities.

Student Support & Enrolments

• Provide professional and friendly support to prospective and current students.
• Respond to student enquiries and provide accurate information about courses and enrolment requirements.
• Process student applications and enrolments and assist students throughout their training journey.
• Maintain accurate student records in the Student Management System (SMS) and Learning Management System (LMS).

Administration & RTO Support

• Assist with day-to-day RTO administration, course coordination, training schedules and student documentation.
• Support management with administration and reporting requirements relating to government-funded programs, including Smart and Skilled.
• Maintain accurate administrative records and assist with general office operations.
• Work closely with management and team members to support business operations and student enrolment growth.

Desired Criteria

The successful candidate will ideally have:

Sales & Marketing Skills

• Previous experience in sales, marketing, customer service, student recruitment or a similar role.
• Confidence in approaching and visiting real estate agencies and businesses to promote training courses.
• Strong interpersonal and communication skills, with the ability to build positive relationships with clients and prospective students.
• Confidence in making phone calls, following up enquiries and identifying new business opportunities.
• A proactive, enthusiastic and results-driven approach to sales and marketing activities.

Student Support & Customer Service

• A professional, friendly and approachable manner when dealing with students and clients.
• Strong written and verbal communication skills.
• A genuine interest in helping students and providing excellent customer service.
• Ability to manage student enquiries and enrolment processes efficiently.

Administration & Organisational Skills

• Previous experience in administration, student services or a similar role.
• Strong organisational and time-management skills, with excellent attention to detail.
• Good computer skills, including Microsoft Office applications.
• Ability to maintain accurate records and manage multiple tasks effectively.
• Ability to work independently and collaboratively within a small team.

Personal Attributes

• A positive, self-motivated and professional attitude.
• Outgoing, confident and comfortable meeting new people.
• Willingness to undertake both external business visits and office-based administrative duties.
• An interest in the vocational education and/or real estate industry.
• A willingness to learn, take initiative and contribute to the growth of Brighten Institute Australia.

What We Offer

• An opportunity to develop your career in Sales, Marketing, Student Support and Business Development.
• Hands-on experience in real estate training promotions, student recruitment, enrolments and RTO administration.
• Opportunities to build professional relationships with real estate agencies and industry professionals.
• A varied and engaging role combining external business visits, marketing activities and office-based administration.
• The opportunity to work closely with management and gain valuable experience across different areas of the business.
• A friendly and supportive working environment in the heart of Sydney CBD.
• Opportunities for professional growth and career development as Brighten Institute Australia continues to expand.