Sales Manager - Yatala or Lonsdale Yatala

Nulsen Disability Services; Australia; Remote; AUD 120,000 - 180,000; Full time

Job summary

NPI Group is seeking a Sales Manager to lead the Internal Sales team, drive revenue growth across Queensland and beyond, and strengthen alignment with Marketing to convert leads and grow accounts.

The role emphasizes coaching, performance management, and building strong customer relationships, with base locations at Yatala or Lonsdale. Travel interstate may be required for coverage and leadership collaboration.

Qualifications

• Leads Internal/Inside Sales teams with accountability for performance.
• Demonstrated success in achieving revenue targets.
• Strong leadership, coaching & performance management skills.
• Works closely with Marketing to drive lead generation and conversion outcomes.
• Understands digital marketing and customer journey mapping.
• Experience managing merchant, distributor, or trade-based networks.

Responsibilities

• Lead, coach, mentor and develop a high-performing Internal Sales team.
• Set clear sales targets and development objectives.
• Conduct regular coaching, performance reviews and team meetings.
• Foster accountability, collaboration, engagement and customer focus.
• Recruit, onboard and develop top sales talent.
• Develop and implement sales strategies to achieve revenue targets.
• Drive outbound sales and new business opportunities.
• Maximise customer retention and account growth.
• Monitor pipelines, conversion rates and revenue outcomes.
• Support complex opportunities, negotiations and escalations.
• Partner with Marketing to execute lead generation campaigns.
• Ensure timely follow-up and conversion of MQLs.
• Champion CRM excellence and pipeline management.
• Develop and refine sales processes and best practices.

Skills

Sales leadership

Coaching

CRM

Sales strategy

Forecasting

Stakeholder engagement

Marketing collaboration

MS Office

Education

Business/Sales/Marketing qualification

Tools

CRM systems

Sales reporting tools

Microsoft Office 365

Job description

Are you an experienced sales leader who thrives on developing people, driving performance, and delivering exceptional customer outcomes?

We are seeking a dynamic and results-oriented SalesManager to lead our Sales team and play a pivotal role inaccelerating business growth across Queensland and beyond for the NPI Group.

Reporting to the David Colwell (CEO, NPI Group), you will be responsible for leading a high-performing salesteam, driving revenue growth, maximising customer retention, and ensuringstrong alignment between Sales and Marketing. This is an outstandingopportunity for a passionate leader who enjoys coaching teams, improving salesperformance, and building lasting customer relationships.

The role can be based at either our Yatala or Lonsdale sites.

Key Responsibilities

• Lead,coach, mentor and develop a high-performing Internal Sales team.
• Setclear sales targets, performance expectations, and development objectives.
• Conductregular coaching sessions, performance reviews, and team meetings.
• Foster a culture of accountability, collaboration, engagement, and customerfocus.
• Recruit,onboard and develop top sales talent.
• Developand implement sales strategies to achieve revenue and growth targets
• Driveoutbound sales activity and new business development opportunities
• Maximisecustomer retention and account growth opportunities
• Monitorsales pipelines, conversion rates, customer engagement, and revenueoutcomes.
• Support complex sales opportunities,negotiations, and customer escalation
• Partnerclosely with Marketing to execute lead generation campaigns
• Ensuretimely follow-up and conversion of marketing-qualified leads
• ChampionCRM excellence and accurate sales pipeline management
• Developand enhance sales processes, workflows, and best practices.

About You

To be successful in this role, you will bring:

• Provenexperience leading an Internal Sales, Inside Sales, or Customer Growthteam.
• Demonstratedsuccess in achieving and exceeding sales and revenue targets.
• Strongleadership, coaching, and performance management capabilities.
• Experienceworking closely with Marketing to drive lead generation and conversionoutcomes.
• Understandingof digital marketing, customer journey mapping, and campaign performance.
• Experiencemanaging merchant, distributor, or trade-based customer networks.
• Excellentstakeholder engagement and relationship-building skills.
• Strongcommercial acumen and analytical capability.
• Experienceusing CRM systems and sales reporting tools.
• AdvancedMicrosoft Office and Microsoft 365 skills.
• Relevantqualifications in Business, Sales, Marketing, or a related discipline.
• Abilityto travel interstate when required.
• Agenuine passion for sustainability and environmental responsibility.