Sales Manager

Complete Office Supplies Pty Limited; Cairns Regional; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid workplace

Annual employee incentive scheme

Generous Reward and Recognition

Professional development and training

Mental health programs

Parental Leave and Purchase Leave

Free onsite parking

Employee discounts on full product

Community welfare initiatives

Novated Lease / Salary Sacrifice for 1

Job summary

Complete Office Supplies Pty Limited is seeking a Sales Manager based in Cairns to lead the Cairns and Townsville teams. You will drive growth, manage key accounts, and support regional performance while maintaining strong customer service.

Based in Cairns with a flexible hybrid workplace, you will develop new business opportunities and collaborate with branches to achieve sustainable results for COS.

Qualifications

• Experience building long-term relationships with customers and senior stakeholders.
• Proven ability to develop new business and grow existing customer accounts.
• Confident in coaching and developing individuals to achieve performance targets and grow.
• Manages time, territory, and competing priorities effectively in a geographically diverse region.
• A collaborative, proactive approach with a focus on continuous improvement.
• Proficiency in HubSpot or similar CRM, along with Microsoft Office applications.

Responsibilities

• Create and execute strategic plans for new business growth in the segment testing initiatives and innovation to deliver a winning offer.
• Identify, manage and develop multi-level client relationships and grow existing accounts to establish COS as a preferred supplier.
• Provide leadership through effective communication, active coaching and development, leading to an improvement of sales results.
• Maintain accurate records of customer activity and pipeline in HubSpot (or relevant CRM), ensuring data quality and transparency.
• Report regularly on portfolio health, opportunities, and risks to Sales Leadership.
• Support the business in tender submissions, pricing reviews, and contract compliance for relevant government accounts.
• Ensure all activity aligns with procurement and policy requirements for the public sector.
• Represent COS in the region, ensuring strong customer relationships and community presence.
• Act as the key sales leader for the North Queensland and Cairns branches, supporting local teams and customers.

Skills

Relationship building

New business development

Coaching

Time management

Collaboration

Sales targeting

Tools

HubSpot

Microsoft Office

Job description

About The Role

Reporting to the Head of Sales of Schools and Regional Cities, the Sales Manager will lead our Cairns and Townsville sales teams to deliver strong sales performance, customer service and sustainable growth. Based in Cairns, this hands-on leadership role will also manage a portfolio of local customers, develop new business opportunities and support branch and regional performance.

Key Responsibilities

• Create and execute strategic plans for new business growth in the segment testing initiatives and innovation to deliver a winning offer
• Identify, manage and develop multi-level client relationships and grow existing accounts to establish COS as a preferred supplier
• Provide leadership through effective communication, active coaching and development, leading to an improvement of sales results
• Maintain accurate records of customer activity and pipeline in HubSpot (or relevant CRM), ensuring data quality and transparency.
• Report regularly on portfolio health, opportunities, and risks to Sales Leadership.
• Support the business in tender submissions, pricing reviews, and contract compliance for relevant government accounts.
• Ensure all activity aligns with procurement and policy requirements for the public sector.
• Represent COS in the region, ensuring strong customer relationships and community presence.
• Act as the key sales leader for the North Queensland and Cairns branches, supporting local teams and customers.

About You

• Experience building long-term relationships with customers and senior stakeholders
• Proven ability to develop new business and grow existing customer accounts
• professionally.
• Confident in coaching and developing individuals to achieve performance targets and grow
• Manages time, territory, and competing priorities effectively in a geographically diverse region.
• A collaborative, proactive approach with a focus on continuous improvement
• Proficiency in HubSpot or similar CRM, along with Microsoft Office applications

Benefits of working with COS

• Flexible hybrid workplace
• Annual employee incentive scheme
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!