Sales Manager

COS; Cairns Regional; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

Annual incentive scheme

Employee discounts

Job summary

COS is seeking a Sales Manager based in Cairns to lead the Cairns and Townsville sales teams, manage key local customers, and develop new business opportunities. You will report to the Head of Sales for Schools and Regional Cities and play a hands-on leadership role across North Queensland.

The role focuses on delivering strong sales performance, excellent customer service, and sustainable growth while supporting branch and regional performance in a hybrid work environment in Cairns.

Qualifications

• Experience building long-term relationships with customers and senior stakeholders.
• Proven ability to develop new business and grow existing customer accounts.

Responsibilities

• Lead Cairns and Townsville sales teams to deliver strong sales performance and sustainable growth.
• Develop new business opportunities and manage local portfolio of customers.
• Coach and develop branch and regional teams to improve sales results.
• Maintain accurate records of customer activity and pipeline in HubSpot or CRM.
• Report portfolio health, opportunities, and risks to Sales Leadership.
• Support tender submissions, pricing reviews, and government contract compliance.
• Represent COS in the region and maintain community presence.
• Act as key sales leader for North Queensland and Cairns branches.

Skills

Relationship management

New business development

Coaching & leadership

Time management

Tools

HubSpot CRM

MS Office

Job description

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to the Head of Sales of Schools and Regional Cities, the Sales Manager will lead our Cairns and Townsville sales teams to deliver strong sales performance, customer service and sustainable growth. Based in Cairns, this hands‑on leadership role will also manage a portfolio of local customers, develop new business opportunities and support branch and regional performance.

Key Responsibilities

• Create and execute strategic plans for new business growth in the segment testing initiatives and innovation to deliver a winning offer
• Identify, manage and develop multi-level client relationships and grow existing accounts to establish COS as a preferred supplier
• Provide leadership through effective communication, active coaching and development, leading to an improvement of sales results
• Maintain accurate records of customer activity and pipeline in HubSpot (or relevant CRM), ensuring data quality and transparency.
• Report regularly on portfolio health, opportunities, and risks to Sales Leadership.
• Support the business in tender submissions, pricing reviews, and contract compliance for relevant government accounts.
• Ensure all activity aligns with procurement and policy requirements for the public sector.
• Represent COS in the region, ensuring strong customer relationships and community presence.
• Act as the key sales leader for the North Queensland and Cairns branches, supporting local teams and customers.

About You

• Experience building long-term relationships with customers and senior stakeholders
• Proven ability to develop new business and grow existing customer accounts
• professionally.
• Confident in coaching and developing individuals to achieve performance targets and grow
• Manages time, territory, and competing priorities effectively in a geographically diverse region.
• A collaborative, proactive approach with a focus on continuous improvement
• Proficiency in HubSpot or similar CRM, along with Microsoft Office applications

Benefits Of Working With COS

• Flexible hybrid workplace
• Annual employee incentive scheme
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More About COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!