Sales Lead – Unified Communications

Leader Computers Ltd.; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Vendor training and certifications (3X

Career path into AM/BDM

Team culture & recognition

Base salary with commission structure

Job summary

LEADER is seeking a Sales Lead to grow sales across our UC portfolio, including 3CX, Yealink and Jabra. This is a channel sales role focused on reseller and integrator partners rather than end users.

You will split time between inbound inquiries and proactive account growth, reporting to Nic, Senior Product Manager – Unified Communications. In this internal sales role you will build relationships, quote accurately, and manage CRM activity.

Qualifications

• 1–2 years of B2B sales experience
• Confidence making outbound calls and building rapport by phone
• Comfort discussing pricing and margin with partners
• Strong organisational skills including accurate quoting and reliable follow-up
• Proficiency with CRM systems and Excel
• Experience in IT, telecommunications or VoIP industry

Responsibilities

• Sales growth: Achieve monthly GP targets, convert quotes into orders and encourage partners to buy across the full UC range
• Account management: Manage a portfolio of reseller accounts through regular contact, promote current offers and grow each accounts spend
• Prospecting: Contact inactive and new resellers to start or restart trading with us
• Lead follow-up: Respond promptly to leads from campaigns, promotions and events
• Inbound enquiries: Handle partner enquiries by phone and email and prepare accurate quotes
• Administration: Manage vendor deal registrations and special pricing requests, and keep CRM records up to date

Skills

B2B sales

CRM systems

Excel

Outbound calling

Pricing discussions

Account management

Tools

CRM software

Excel

Job description

About LEADER

Leader Systems is a trade-only IT distributor. We're the sole distributor of 3CX in Australia and New Zealand and Australia's largest Yealink distributor. Our reseller and integrator partners rely on us for products, pricing and support across our Unified Communications (UC) portfolio.

For over 25 years, LEADER has been a proudly Australian-owned and operated IT Distributor & PC manufacturer, serving as a national technology partner to the IT channel. With a passionate workforce of more than 240 dedicated staff and strong partnerships with 70+ global vendors, LEADER delivers innovative solutions through its trusted brands including, Leader Cloud and Breeze Connect. Focused on speed, simplicity, and reliability, LEADER is committed to providing the fastest and easiest service to IT resellers across Australia.

Voted ARN Channel Choice Distributor of the Year 4x years in a row! Leader is your local expert IT Solutions Distributor.

About the Role

We're looking for a motivated Sales Lead to grow sales across our UC range, including 3CX, Yealink, and Jabra.

This is a channel sales role. You'll sell to reseller and integrator partners rather than to end users. You'll divide your time between two areas:

Inbound sales

responding to partner enquiries and preparing quotes

Account growth

proactively building a portfolio of reseller accounts

This is an internal sales role with no people management. You'll report to Nic, Senior Product Manager – Unified Communications.

Key Responsibilities

• Sales growth: Achieve monthly gross profit (GP) targets, convert quotes into orders and encourage partners to buy across the full UC range.
• Account management: Manage a portfolio of reseller accounts through regular contact, promote current offers and grow each accounts spend.
• Prospecting: Contact inactive and new resellers to start or restart trading with us.
• Lead follow-up: Respond promptly to leads generated by campaigns, promotions and events.
• Inbound enquiries: Handle partner enquiries by phone and email and prepare accurate quotes.
• Administration: Manage vendor deal registrations and special pricing requests, and keep CRM records up to date.

How Success Is Measured

GP achieved against monthly target

Quote-to-order conversion rate

Number of new and reactivated accounts each quarter

Outbound call and contact activity

About You

• 1-2 years of B2B sales experience, such as internal sales or account management
• Confidence making outbound calls and building rapport by phone
• Comfort discussing pricing and margin with partners
• Strong organisational skills, including accurate quoting and reliable follow-up
• Proficiency with CRM systems and Excel
• Experience in the IT, telecommunications or VoIP industry

What We Offer

• Vendor training and certifications with 3CX and Yealink
• A clear career path into account management and Business Development Manager (BDM) roles
• A supportive, collaborative team culture that celebrates wins together
• Access a base salary with commission structure opportunity.
• Develop your career within an Australian-owned national technology distributor.

A Player Framework

LEADER operates under Rick Crossland’s A Player Framework, which supports high performance, consistency and clear expectations around measurable outcomes.

As an A Player, you will bring a proven track record in sales leadership, ideally within B2B distribution, along with the ability to coach, develop and inspire others. You will have a positive mindset, strong self-discipline and a genuine passion for sales.

You’ll be commercially driven and confident working with data and numbers to make informed decisions. You’ll thrive in a customer-focused environment where CRM activity, face-to-face selling, relationship building and team development are all part of achieving success.

Most importantly, you’ll be someone who takes ownership, sets high standards and is motivated by helping both customers and the team succeed.

You must be an Australian citizen or permanent resident to apply. LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality profiling, an A Player Agreement, reference checks and a thorough recruitment process.

Please complete your research before applying: https://web.leadersystems.com.au/