SALES EXECUTIVE – LUXURY JEWELLERY

RB Diamond Jewellers Pty Ltd; Parramatta; On-site; AUD 55,000 - 75,000; Full time

Job summary

RB Diamond Jewellers Pty Ltd in Parramatta is seeking a full-time Sales Executive for the luxury jewellery range. You will welcome clients, understand needs, and provide personalized recommendations across diamond and luxury pieces. Daily tasks include demonstrations, quotations, and accurate sales processing.

You will maintain showroom visuals, assist with stock management, and follow up with clients to build lasting relationships while supporting promotions to elevate the brand.

Qualifications

• Experience in strong retail and luxury sales with consultative selling.
• Excellent customer service and relationship-building skills.
• Clear verbal communication and confident product presentation.
• Ability to explain diamond grades, precious metals, and jewellery design.
• Basic numerical, POS, and cash-handling skills.
• Willingness to work on-site full time, including weekends.
• Prior experience in jewellery or luxury retail is desirable.
• Professional presentation and ethical conduct.

Responsibilities

• Welcome clients and understand their needs to provide personalized product recommendations.
• Conduct product demonstrations and explain quality, design features, and materials.
• Prepare quotations and process sales transactions accurately.
• Maintain visual merchandising standards and keep showroom presentable.
• Support inventory checks and stock management.
• Follow up with clients to build long-term relationships and drive sales.
• Assist with promotional activities and events to enhance brand reputation.

Skills

Retail sales

Luxury sales

Consultative selling

Upselling

Closing techniques

Customer service

Relationship-building

Product knowledge

Communication skills

Cash handling

POS systems

On-site availability

Team collaboration

Job description

Company Description

RB Diamond Jewellers Pty Ltd is a luxury goods and fine jewelry company based at Shop 7C/118 Church Street in Parramatta, Australia. The business focuses on premium diamond and luxury jewelry pieces, serving clients seeking high-quality craftsmanship and exceptional service. Situated in a vibrant retail precinct, the company attracts a diverse clientele, including local residents and international visitors. Team members work in a boutique environment where attention to detail, product knowledge, and customer experience are central to success.

Role Description

This is a full-time, on-site Sales Executive – Luxury Jewellery role based in Parramatta, NSW. The Sales Executive is responsible for welcoming clients, understanding their needs, and providing personalized product recommendations across the diamond and luxury jewellery range. Typical day-to-day tasks include conducting product demonstrations, explaining quality and design features, preparing quotations, and processing sales transactions accurately. The role involves maintaining visual merchandising standards, ensuring the showroom is presentable, and supporting inventory checks and stock management. The Sales Executive will also follow up with clients, build long-term relationships, and support promotional activities and events to drive sales and enhance the brand’s reputation.

Qualifications

• Strong retail and luxury sales skills, including consultative selling, upselling, and closing techniques in a high-end environment.
• Excellent customer service and relationship-building skills, with the ability to create a welcoming, professional, and trustworthy experience.
• Solid communication and interpersonal skills, including clear verbal communication and confident presentation when discussing product details.
• Attention to detail and product knowledge skills, with the ability to learn and explain diamond grades, precious metals, and jewellery designs.
• Basic numerical, POS, and cash-handling skills, with accuracy in processing payments, invoices, and sales documentation.
• Ability to work on-site full time, including weekends or peak trading hours as required, and to collaborate effectively with a small boutique team.
• Prior experience in jewellery, luxury retail, or high-value product sales is highly desirable.
• Professional presentation, reliability, and a strong commitment to ethical conduct