Sales Executive

Accor; Launceston; On-site; AUD 30,000 - 48,000; Part time

Benefits offered by this job

ALL Heartist

Family & Friends discounts

ALL Loyalty Program

Job summary

Peppers Seaport Hotel seeks a motivated Sales Executive to join on a part-time basis, supporting corporate and events business for Peppers Seaport and Peppers Silo Hotel in Launceston. Reporting to the Sales & Marketing Manager, you will cultivate client relationships and deliver seamless conferencing and event experiences from enquiry to delivery.

Key responsibilities include managing corporate client relationships, handling enquiries, pursuing new business opportunities, coordinating

Qualifications

• Experience in hotel sales, conferences or events preferred.
• Excellent written and verbal communication.
• Strong relationship-building and customer service ethos.
• Experience with PMS/CRM systems is advantageous.
• Highly organised with attention to detail and multi-tasking.

Responsibilities

• Develop and maintain relationships with corporate clients, travel agents, conference organisers and event stakeholders.
• Manage sales enquiries, pipeline activity and client follow-up to maximise conversion and revenue outcomes.
• Identify and convert new business opportunities through prospecting, networking and account development activities.
• Support the planning and coordination of conferences, meetings and events, ensuring seamless delivery and exceptional client experiences.
• Manage a small portfolio of corporate and agency accounts while supporting reviews, rate negotiations and retention activities.
• Coordinate and host client site inspections and familiarisations across both properties.
• Maintain accurate client records, sales activities, reporting and opportunities within CRM systems.
• Represent the hotels professionally at networking events, industry functions and client meetings when required.

Skills

Hotel sales

Client relationships

Communication

CRM systems

Event coordination

Organization

Independent worker

Business development

Tasmanian market

Tools

PMS software

CRM software

Event software

Job description

Peppers Seaport Hotel is located just 5 minutes from the heart of Launceston, situated within the lively dockside precinct. This contemporary property offers a range of studio rooms and apartment style suites with balconies and views overlooking the seaport marina or historic township. On your days off, take time out and immerse yourself in nature, take in the picturesque coastline, or sample some of the finest produce and wines in the renowned food and wine region of the Tamar Valley.

An exciting opportunity exists for a motivated and organised Sales Executive to join our team in a part-time capacity. This role will be based at Peppers Seaport while also providing support to Peppers Silo Hotel. Reporting to the Sales & Marketing Manager, you will play a key role in driving corporate and events business, nurturing client relationships and delivering exceptional conferencing and event experiences.

Purpose

As a Sales Executive, you will be a key ambassador for the hotels, supporting the growth of corporate, conference and events business across both properties. You will assist with sales activities, business development initiatives and event coordination, helping to create meaningful client relationships while delivering seamless experiences from enquiry through to event delivery.

Primary Responsibilities

• Develop and maintain strong relationships with corporate clients, travel agents, conference organisers and event stakeholders.
• Manage sales enquiries, pipeline activity and client follow-up to maximise conversion and revenue outcomes.
• Identify and convert new business opportunities through prospecting, networking and account development activities.
• Support the planning and coordination of conferences, meetings and events, ensuring seamless delivery and exceptional client experiences.
• Manage a small portfolio of corporate and agency accounts while supporting account reviews, rate negotiations and retention activities.
• Coordinate and host client site inspections and familiarisations across both properties.
• Maintain accurate client records, sales activities, reporting and opportunities within CRM systems.
• Represent the hotels professionally at networking events, industry functions and client meetings when required.

Skills & Experience

• Previous experience in hotel sales, conference & events, reservations or hospitality operations is highly regarded.
• Strong relationship-building skills with a genuine passion for customer service and creating memorable experiences.
• Excellent written and verbal communication skills.
• Experience using hotel PMS, CRM or event management systems is highly regarded.
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
• Confident working independently while contributing positively to a collaborative team environment.
• A proactive and commercially minded approach with a willingness to identify and pursue new business opportunities.
• Knowledge of the Tasmanian corporate, tourism or events market will be highly regarded.

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.