Sales Development Representative (Sales Development Representative)

ELMO Software; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

ELMO Software Pty Ltd in Sydney CBD is seeking a Sales Development Representative (SDR) to source new opportunities through outbound calls and targeted emails, with some inbound follow-up. You will generate leads and nurture warm prospects from Marketing to grow the sales pipeline.

The ideal candidate has 1–2 years in SDR or outbound sales, strong communication, and a proactive, resilient mindset. Salesforce experience is a plus; training is provided. This is a full-time, on-site role in Sydney.

Qualifications

• 1–2 years in SDR, outbound sales, or similar role.
• Ability to generate and qualify leads and build pipeline.
• Strong communication via phone, email, and presentations; rapport-building.
• Experience with CRM systems like Salesforce is advantageous, training provided.

Responsibilities

• Inbound & outbound lead management: respond to requests and proactively prospect.
• Prospecting: identify and research suitable prospects to build relationships.
• Consultative selling: understand client needs and suggest products/services.
• Collaboration: hand off qualified opportunities to Business Development Manager.
• Data integrity: keep Salesforce indicators up-to-date for reporting.
• Market awareness: stay informed on products, pricing, and events.

Skills

Lead generation

Communication skills

Relationship building

Sales prospecting

Tools

Salesforce

Job description

Job Type: Permanent - Full Time

Location: AU or NZ

Who we are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible- We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers– Everything we do is designed to positively impact our customers.
• Help Others Thrive- Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic- We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

Reporting to the Sales Development Director, the Sales Development Representative (SDR) sources new sales opportunities with a focus on outbound calls and some inbound lead follow up calls and emails to facilitate lead generation and qualification. You will be responsible for generating new leads and actioning warm leads from the Marketing team to increase sales into the business.

Key Responsibilities:

• Inbound & Outbound Lead Management: Reacting to inbound demo requests and content downloads while proactively prospecting through targeted calls, emails, and social media.
• Prospecting: Identifying and researching appropriate prospects to establish relationships and drive leads through the sales pipeline.
• Consultative Selling: Identifying client needs and suggesting appropriate products or professional services.
• Collaboration: Routing qualified opportunities to the appropriate Business Development Manager for closure.
• Data Integrity: Ensuring all Sales and Marketing indicators are tracked in Salesforce for accurate reporting.
• Market Awareness: Staying up-to-date with new products, pricing models, and scheduling customers for regional events

Desired Skills and Experience

• 1-2 years’ experience in an SDR, sales development, outbound sales, recruitment consulting, or similar sales focused role.
• Open to candidates on a Working Holiday Visa with relevant outbound sales experience.
• Demonstrated ability to generate and qualify leads, build pipeline, and work toward or exceed performance targets.
• Strong communication skills across phone, email, and presentations, with the ability to listen well and build rapport quickly.
• Experience using CRM systems such as Salesforce is advantageous, though full training will be provided.
• Exposure to HR, Payroll, technology, or other solution-based sales environments is beneficial but not essential.
• A proactive, resilient, and self-motivated approach, with the energy and drive to build strong long-term customer relationships.

Note: This role requires 5 days onsite in our Sydney CBD office

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP). At ELMO, we are passionate about empowering HR with responsible, secure and safe AI. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role