Sales Development Representative - Australia

Mattr; Canberra; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

MATTR is building digital trust in Australia, seeking a Sales Development Representative to introduce our SaaS platform to government, financial services and regulated sectors. You'll respond to inbound interest, reach out to priority accounts, qualify opportunities, and set up handovers for the sales team, helping teams grow pipeline and build trust with customers.

With 1–3 years in B2B SaaS or tech, you’ll bring strong CRM discipline, compelling written and verbal communication, and curiosity

Qualifications

• 1–3 years in sales development, business development or inside sales in B2B SaaS.
• Strong written and verbal communication, able to engage senior government and enterprise stakeholders.
• Organised CRM habits, recording conversations, next steps and outcomes.
• Curiosity about digital identity and regulatory developments shaping the market.
• Willingness to learn a new market category.

Responsabilités

• Respond to inbound inquiries within agreed timeframes and route to the right colleague.
• Reach priority accounts via email, phone, social channels and events.
• Qualify leads against criteria and define next steps within 30 days.
• Handover opportunities with a clear buyer context to the sales team.
• Research accounts and decision-makers to strengthen targeting.
• Follow up on campaigns and partner referrals to move leads forward.
• Capture buyer questions and feedback to inform messaging.
• Maintain CRM records and suggest outreach improvements.

Connaissances

CRM discipline

Strong communication

Pipeline development

B2B SaaS outreach

Description du poste

Start conversations Create opportunities Build your career in digital trust.

About MATTR

We're building a future where people and organisations can connect and share information securely, on their terms. Our SaaS platform helps organisations issue, verify and accept digital credentials, bringing trust and authenticity to digital interactions. From established enterprises to web3 innovators, we enable our customers to build secure solutions that respect people's privacy. With roots in New Zealand and a global outlook, we're looking for someone to spark the conversations that grow our business in Australia.

About The Role

Every great customer relationship starts with a great first conversation. As our Sales Development Representative in Australia, you'll often be someone's first introduction to MATTR , helping them understand what we do and uncovering where we can make a difference. You'll respond to inbound interest, reach out to priority accounts and qualify potential opportunities across government, financial services and other regulated industries, as well as organisations adopting digital credentials and the partners supporting them. This role calls for curiosity, thoughtful questions and relevant outreach. You'll understand what each buyer needs, identify the right next step and give your business development colleagues the context to move the conversation forward.

What you'll be doing

• Make the first response count: Respond to inbound enquiries within agreed timeframes, connect people with the right colleague and ensure every lead has an owner.
• Open doors: Reach priority accounts through email, phone, social channels and event follow-up, tailoring your outreach to each buyer's sector and role.
• Qualify with purpose: Assess leads against agreed criteria and establish an outcome within 30 days: a qualified handover, further nurturing or closure with a clear reason.
• Set colleagues up for success: Hand over opportunities with a clear picture of the buyer, their needs, key stakeholders, timing and an agreed next step.
• Know your audience: Research accounts, decision-makers, sector developments and regulatory changes to strengthen our targeting and messaging.
• Turn engagement into conversations: Follow up on campaigns, events, webinars and partner referrals, keeping partners informed as their leads progress.
• Share what you're hearing: Capture buyer questions, objections and competitor mentions to help inform our messaging and product direction.
• Keep improving the approach: Maintain accurate CRM records, including each lead's owner, source, next step and outcome, and suggest improvements to outreach and lead handling as you learn what works.

What you'll bring

Experience in sales development, business development or inside sales within B2B SaaS or technology, ideally one to three years, with a track record of meeting activity and pipeline targets. Strong written and verbal communication, with the confidence to engage senior government and enterprise stakeholders. An organised approach and strong CRM habits, recording conversations, next steps and outcomes accurately. Curiosity about digital identity, trust and the regulatory developments shaping them, with a willingness to learn a new market category. Initiative, resilience and openness to feedback, with the ability to work independently and contribute to a small, collaborative team.

A few things that would help you stand out Exposure to government, financial services, identity or fraud-prevention buyers. Experience using sales engagement tools. An existing network in the Australian market.

Why join MATTR ?

Build your technology sales career with hands‑on experience in a developing field, learning from experienced colleagues and engaging with organisations tackling real challenges in digital trust. You'll gain exposure to complex enterprise and government buying environments, sharpen your commercial skills and see how the opportunities you create contribute to MATTR 's growth.

We value diverse backgrounds, experiences and perspectives, and welcome applications from people with access needs.