Sales Development Representative

DotCollective; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hands-on coaching

Team Culture Days

Birthday off

Professional development budget

Parental leave

Job summary

DotCollective is seeking an SDR to drive growth for our ecommerce and retail clients from ourCollingwood-based Australia team. You’ll start conversations that become client partnerships, reporting to Growth Manager - Outbound & Partners and collaborating with the Growth, Marketing, Delivery, Product and Retail teams.

You’ll benefit from hands-on coaching, quarterly Culture Days in Melbourne, a birthday day off, and a budget for professional development.

Qualifications

• Must have genuine curiosity about how retail and ecommerce businesses work and grow.
• Confident on the phone and in writing with resilience to handle rejection.
• Strong research skills to quickly understand a business and its sales landscape.
• Organised with activity tracking, follow-up and CRM hygiene.
• Comfort using AI tools day-to-day with good human judgment for edits.
• Coachable, competitive and motivated by targets.

Responsibilities

• Drive outbound conversations to create new client partnerships.
• Collaborate with Growth, Marketing, Delivery, Product and Retail teams.
• Utilise AI tools while maintaining human-led oversight to ensure quality.

Skills

Curiosity about ecommerce & retail

Phone & written communication

Research skills

CRM discipline & follow-up

Comfort using AI tools

Coachable & target-driven

Tools

LinkedIn Sales Navigator

Sales engagement tool

Shopify familiarity

Job description

Growth team · Hybrid, Australia based, (Collingwood office, flexible WFH) · Full-time or Part time permanent

Want to learn how ecommerce and retail growth really works, from the people doing it? Join DotCollective as our SDR and start the conversations that become our next big client partnerships.

About DotCollective

We build, grow and fix commerce operations for brands that take commerce seriously, B2B and D2C alike.

We're a Shopify Platinum Partner and the #1 Shopify POS agency in ANZ, managing $8B+ in client GMV across 130+ brands in four countries, including Kathmandu, Rip Curl, Brandbank, DISSH, Space Furniture, Brand Collective and Essity.

We work differently from most agencies. Instead of selling hours and open-ended retainers, we offer sixteen programs across Build, Grow and Fix, each with a defined scope, measurable outcomes and a clear end date. No lock-in, ever.

Human craft. Machine pace.

We didn't bolt AI onto an agency; we rebuilt the agency around it. Strategic and design thinking from people, delivery powered by AI. It's how we deliver enterprise-quality work to a startup, a $3M brand and a $500M enterprise in the same week.

Who you'll work with

You’ll report to our Growth Manager - Outbound & Partners and work alongside our Growth, Marketing, Delivery, Product and Retail teams.

• 0 to 2 years in a sales, business development, SDR/BDR or customer-facing role. Agency, SaaS or ecommerce experience is a plus.
• Genuine curiosity about how retail and ecommerce businesses work and grow.
• Confidence on the phone and in writing, with the resilience to handle rejection and keep going.
• Strong research skills: you can quickly work out what a business does, how it sells and where it's likely stuck.
• Organised and disciplined with activity, follow-up and CRM hygiene.
• Comfort using AI tools day to day, and the judgement to know when output needs a human edit.
• Coachable, competitive and motivated by targets.

Nice to have:

familiarity with Shopify, Shopify POS or ecommerce platforms, LinkedIn Sales Navigator, or a sales engagement tool.

• Hands-on coaching, weekly call reviews and a clear development path in sales
• Team Culture Days. Every three months we fly the team into Melbourne to work together for the day, then head out for dinner and drinks on us. Travel, flights and accommodation are covered.
• A day off for your birthday. That’s on top of your of annual leave.
• Professional development. We put a budget into training every year. That can go towards courses, conferences or dedicated learning time, plus regular Lunch & Learnswith our platform partners.
• Generous paid parental leave. Primary carers get 14 weeks at full pay (or 28 weeks at half pay) and secondary carers get 6 weeks (or 12 at half pay).