Sales Coordinator

026 Heidelberg Materials Australia Pty Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Heidelberg Materials Australia is seeking a detail-focused Sales Support Coordinator to back the Victorian Sales Team from Doncaster. You will manage end-to-end sales administration, pricing, and reporting, ensuring data integrity across systems and stakeholders.

In this role you will work with TSMs, SMs, State Managers, and cross-functional teams, providing system training and driving pricing improvements while maintaining compliance and high accuracy in daily processes.

Qualifications

• 2+ years’ experience in sales administration.
• Strong ERP system experience (SAP highly regarded).
• CRM system experience preferred.
• Exceptional attention to detail.
• Ability to manage competing priorities in a dynamic environment.
• Strong relationship-building and communication skills.

Responsibilities

• Provide end-to-end sales administration support across systems, pricing, reporting, and stakeholder engagement.
• Maintain accurate real-time transactional sales data and oversee regional sales and pricing master data integrity.
• Support price increase processes, analyse product margins and discounts, and approve quotations within delegation authority.
• Drive continuous improvement of system processes, compliance, and pricing models.
• Deliver weekly wrap-ups of daily orders, monthly reporting and analysis, post-delivery summaries, lab billing administration, and billing investigations.
• Build and maintain strong working relationships with TSMs, SMs, State Managers, and cross-functional teams (Sales, Credit, Technical, Operations, IT).
• Proactively communicate insights, issues, and required actions to key stakeholders.
• Provide sales system training (1:1 and small group) as required.
• Ensure compliance with OHS/WHS legislation, IRMS requirements, and support the company’s Zero Harm philosophy.

Skills

Sales administration

ERP SAP

CRM systems

Attention to detail

Time management

Communication skills

MS Office

Training delivery

Data accuracy

Tools

SAP

Job description

Sales Support Coordinator Location: Doncaster

Be the engine behind our sales success. Heidelberg Materials Australia looking for a highly organised and detail-focused Sales Coordinator to provide essential support to our Victorian Sales Team. This role ensures accurate data flow, pricing integrity, and timely reporting - enabling our Sales Managers (SMs), Regional Sales Managers (RSMs), and State Managers to focus on driving commercial performance. If you enjoy working with systems, analysing data, and being the go-to support person in a fast-paced environment, this could be your next opportunity.

About the Role

As Sales Administrator, you will provide end-to-end sales administration and pricing support, maintain system integrity, and deliver reporting that drives action and accountability. You’ll work closely with internal stakeholders including TSMs, SMs, State Managers, National Sales & Marketing, Credit, Technical, Operations, and IT teams. Strong internal relationships are critical to success in this role - you will a trusted support partner to the sales leadership team.

Key Responsibilities

• Provide end-to-end sales administration support across systems, pricing, reporting, and stakeholder engagement to enable strong commercial performance
• Maintain accurate real-time transactional sales data and oversee regional sales and pricing master data integrity
• Support price increase processes, analyse product margins and discounts, and approve quotations within delegation authority
• Drive continuous improvement of system processes, compliance, and pricing models
• Deliver weekly wrap-ups of daily orders, monthly reporting and analysis, post-delivery summaries, lab billing administration, and billing investigations
• Build and maintain strong working relationships with TSMs, SMs, State Managers, and cross-functional teams (Sales, Credit, Technical, Operations, IT)
• Proactively communicate insights, issues, and required actions to key stakeholders
• Provide sales system training (1:1 and small group) as required
• Ensure compliance with OHS/WHS legislation, IRMS requirements, and support the company’s Zero Harm philosophy

What You’ll Bring

• 2+ years’ experience in sales administration
• Strong ERP system experience (SAP highly regarded)
• CRM system experience (preferred)
• Exceptional attention to detail
• Strong organisational and time management skills
• Ability to manage competing priorities in a dynamic environment
• Strong relationship-building and communication skills
• Intermediate Microsoft Word, Excel, PowerPoint and Outlook skills
• Confidence delivering system training
• High energy and productivity
• Passionate about accuracy, process improvement, and teamwork
• Reliable, accountable, and solutions-focused

Why Join Us?

Be part of a collaborative, high-performing team in the construction industry. Work with experienced leaders who value precision, initiative, and continuous improvement. Contribute directly to data-driven sales success and process excellence. Gain exposure across multiple business functions with opportunities to grow and develop your career.

Our People

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from culturally diverse backgrounds, and members of the LGBTQIA+ community.

Shaping the future, building successes Heidelberg Materials - your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions - setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.