Sales Coordination Supervisor

Pace Appointments; Toowoomba Regional; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Car parking

Work from home after probation

Close to public transport

Job summary

Pace Appointments in Toowoomba, Queensland is seeking an experienced Sales Administrator or Sales Support to provide the administrative backbone across sales activity, customer orders, logistics and project delivery within a small, collaborative team.

You will work closely with internal stakeholders and customers to keep information moving, deadlines on track, commitments followed through and product delivered on time.

Qualifications

• Experience in sales administration or sales support.
• Strong attention to detail and excellent organisational skills.
• Proficient with Excel and Microsoft Office.
• Excellent written and verbal communication.
• Ability to manage competing priorities and deadlines.
• Proactive approach with follow-up and issue resolution.
• Ability to work independently while contributing to a team.

Responsibilities

• Provide day-to-day sales and administrative support to a busy commercial team.
• Respond to enquiries and ensure requests are directed and followed up appropriately.
• Prepare quotations and maintain accurate sales and opportunity information.
• Coordinate customer orders, purchasing activity and invoicing requirements.
• Maintain registers, records and CRM information.
• Liaise with customers, suppliers and logistics providers regarding orders and delivery timeframes.
• Monitor order progress and proactively follow up outstanding actions.
• Support the coordination and delivery of customer projects.
• Maintain project documentation, reporting and stakeholder communications.
• Assist with contracts, project deliverables and meeting coordination.
• Identify issues early and work with stakeholders to keep things moving.

Skills

Attention to detail

Organisational skills

Written and verbal communication

Time management

Proactive

Independent worker

Team collaboration

Tools

Excel

Microsoft Office

Job description

The Opportunity

This is a fantastic opportunity for an experienced Sales Administrator or Sales Support professional who enjoys a role with variety and plenty of moving parts. Working within a small, collaborative team, you’ll provide the administrative backbone across sales activity, customer orders, logistics and project delivery. You’ll work closely with internal stakeholders and customers to keep information moving, deadlines on track, commitments followed through and product delivered on time. No two days will look exactly the same, with the role spanning everything from preparing quotes and maintaining customer records through to coordinating orders, monitoring deliveries, supporting projects and keeping stakeholders informed.

What You’ll Be Doing

• Providing day-to-day sales and administrative support to a busy commercial team;
• Responding to enquiries and ensuring requests are directed and followed up appropriately;
• Preparing quotations and maintaining accurate sales and opportunity information;
• Coordinating customer orders, purchasing activity and invoicing requirements;
• Maintaining registers, records and CRM information;
• Liaising with customers, suppliers and logistics providers regarding orders and delivery timeframes;
• Monitoring order progress and proactively following up outstanding actions;
• Supporting the coordination and delivery of customer projects;
• Maintaining project documentation, reporting and stakeholder communications;
• Assisting with contracts, project deliverables and meeting coordination;
• Identifying issues early and working with the relevant stakeholders to keep things moving.

About You

You’ll be an organised and commercially minded administrator who enjoys taking ownership and keeping things on track. You’ll be comfortable dealing with customers and suppliers, coordinating multiple tasks and working across different areas of a business.

We’re looking for:

• Previous experience in sales administration, sales support, customer service or project administration;
• Strong attention to detail and excellent organisational skills;
• Confidence working with Excel and Microsoft Office;
• Strong written and verbal communication skills;
• The ability to manage competing priorities and deadlines;
• A proactive approach with the confidence to follow things up and resolve issues;
• The ability to work independently while contributing positively to a team environment.

Why This Role?

This is a genuinely varied position where you’ll have visibility across the broader business rather than being confined to traditional administration. If you enjoy being the person who keeps things organised, communicates with stakeholders and makes sure nothing falls through the cracks, this could be a great next step.

The office is located close to public transport though also offers a car park if preferred and one day work from home, post completion of a 6 month probation period.