Sales Consultant - Central Quote Desk

KONE; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Global career opportunities

Exposure to innovative solutions

People-first culture

Job summary

KONE is seeking a Sales Consultant for the Central Quote Desk, based in Mascot, NSW. You will coordinate quotations, follow up opportunities, and tailor solutions to customer needs within a collaborative Service team across Australia and New Zealand.

The role emphasizes building relationships, presenting solutions, and contributing to sales targets while staying aligned with safety and quality standards in a global organisation.

Qualifications

• Experience in sales, internal sales, customer service or business development.
• Ability to coordinate quotations and respond to customer needs.
• Strong communication and negotiation skills with a customer-focused approach.

Responsibilities

• Act as the point of contact for preparing and coordinating quotations through the Central Quote Desk.
• Follow up on leads and opportunities generated by service and sales teams.
• Understand customer requirements and identify opportunities to provide value-added solutions.
• Prepare quotations, tenders and smaller project submissions with proactive follow-up.
• Build and maintain strong relationships with customers and internal stakeholders.
• Present and negotiate solutions, including upselling service and digital offerings where appropriate.
• Manage CRM activities and maintain accurate records.
• Provide support to the wider sales team on selected matters.
• Perform administration tasks and ensure records are updated timely.
• Contribute to achieving sales targets and KPIs.

Skills

Sales experience

Customer service

Quoting

Negotiation

CRM familiarity

Salesforce

Tools

Salesforce

Job description

Great benefits and remuneration – Base + Superannuation & Bonus Work with industry-leading products, technology and digital solutions Join a global organisation with a strong focus on safety, quality, innovation and career development At KONE, we bring buildings to life Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world, keeping people moving safely and efficiently every day. Our work will take you in different directions.

We currently have an exciting opportunity for a Sales Consultant - Central Quote Desk to join our growing Service business, based in Mascot, NSW. Working within a customer-focused and highly motivated team, you will collaborate closely with our Service Business teams across Australia and New Zealand. You will play a key role in developing customer relationships, managing sales opportunities and delivering tailored solutions that support business growth.

What will you be doing?

• Acting as the point of contact for preparing and coordinating quotations through the Central Quote Desk
• Following up on leads and opportunities generated by our service and sales teams
• Understanding customer requirements and identifying opportunities to provide value-added solutions
• Preparing quotations, tenders and smaller project submissions, with proactive follow-up to secure business
• Building and maintaining strong relationships with customers and internal stakeholders
• Presenting and negotiating solutions with customers, including upselling service and digital offerings where appropriate
• Managing CRM activities and maintaining accurate customer and opportunity records
• Providing support to the wider sales team on selected sales-related matters
• Performing administration tasks and ensuring all records are updated accurately and in a timely manner
• Contributing to the achievement of sales targets and agreed individual KPIs

What are we looking for?

• A positive, customer-focused attitude with a passion for delivering tailored solutions
• Previous experience in sales, internal sales, customer service, quoting or business development roles
• An enthusiastic, self-motivated individual who enjoys building relationships, identifying opportunities and delivering outstanding customer experiences
• Strong communication, presentation and negotiation skills
• Commercial awareness with the ability to identify and develop sales opportunities
• Technical aptitude and the ability to quickly learn and understand our products and services
• Self-motivated with the ability to work both independently and collaboratively within a team environment
• A willingness to learn new technical and commercial skills
• Experience using CRM systems, with Salesforce highly regarded

What we offer

• Global career development opportunities
• Exposure to innovative and market-leading solutions
• Supportive, inclusive, and people-first culture

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.