Sales Consultant

Genesis; Sydney; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Employee vehicle lease

CSR program

Learning & development

Leave benefits

EAP and wellbeing resources

Job summary

Genesis Motors Australia is seeking a driven Sales Consultant to deliver an exceptional automotive buying experience at our Sydney showcase. You will nurture client relationships, manage enquires from in-store, web and phone, and guide customers through test drives and paperwork to secure purchases.

Join a target-driven team with opportunities to contribute to marketing events, showroom promotions, and KPI achievement while maintaining up-to-date CRM records and providing outstanding service.

Qualifications

• 2-3 years experience in automotive sales, preferably with luxury brands.
• Passion for the automotive industry and delivering the best customer experience.
• Driven by targets and opportunities to close sales.
• Able to follow sales processes and be friendly, professional with customers.
• Willing to work a rotating roster across 7 days, including public holidays.
• Full valid Australian Driver's license

Responsibilities

• Initiate and maintain relationships with potential clients with regular follow ups, and build rapport with potential customers to improve the possibility of a sale.
• Convert enquiries (instore, web and phone) into leads and opportunities by understanding their needs and interests, and match them to the most appropriate car.
• Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed features, advantages & benefits, including comparing different competitive models.
• Take customers on test drives and demonstrate vehicle features.
• Follow up on all leads and opportunities and convert them into purchasing transactions.
• Assist customers with completing the relevant paperwork required for a successful sale to be processed, maintain a high level of communication, and conduct the handover of cars to customers.
• An accurate maintenance of the CRM system with up to date information on all customer matters.
• Collaborate with team members on marketing events, sales campaigns and promotions.
• Assist with the setup of showroom and promotional displays.
• Meet set targets and KPIs set by management including test drives, conversion rates, sold deals, and deliveries.

Skills

Automotive sales

Customer service

Lead generation

CRM proficiency

Tools

CRM software

Job description

Job description:

The Opportunity

As a Genesis Sales Consultant you will facilitate the Genesis purchasing experience by providing a high level of service to our customers. Whether it be in store, Genesis to You or at a sponsored event, you are the critical touch point between our customers and the Genesis brand. You will capitalise on these relationships in order to achieve commercial outcomes.

This role is based at our Genesis Sydney Showcase located in North Strathfield. If you are passionate about sales and looking to progress your career in the automotive industry, this is the role for you!

About the Role

• Initiate and maintain relationships with potential clients with regular follow ups, and build rapport with potential customers to improve the possibility of a sale
• Convert enquiries (instore, web and phone) into leads and opportunities by understanding their needs and interests, and match them to the most appropriate car.
• Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed features, advantages & benefits, including comparing different competitive models
• Take customers on test drives and demonstrate vehicle features
• Follow up on all leads and opportunity es and convert them into purchasing transactions
• Assist customers with completing the relevant paperwork required for a successful sale to be processed, maintain a high level of communication, and conduct the handover of cars to customers
• An accurate maintenance of the CRM system with up to date information on all customer matters
• Collaborate with team members on marketing events, sales campaigns and promotions
• Assist with the setup of showroom and promotional displays
• Meet set targets and KPIs set by management including test drives, conversion rates, sold deals, and deliveries

About you

You have the below skills and experience and are looking to develop your career in automotive with an innovative brand.

• 2-3 years experience in automotive sales preferably with luxury brands.
• You have a passion for the automotive industry and strive to deliver the best customer experience in all areas of your work.
• You are driven by targets and are always looking for new opportunities to make your next sale.
• You are able to follow sales processes and procedures. You are friendly, positive and professional in your approach to customers.
• Must be able to work a rotating roster across 7 days, including public holidays
• Full valid Australian Driver's license

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits:

• HMCA & GMAu: Exposure to all facets of the business, its products and future business.
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations.
• Leave Benefits: Paid Parental Leave, Celebration, Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.