Luxury Auto Sales Consultant — Showroom & Test-Drive

Genesis; Sydney; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Employee vehicle lease

CSR program

Learning & development

Leave benefits

EAP and wellbeing resources

Job summary

Genesis Motors Australia is seeking a driven Sales Consultant to deliver an exceptional automotive buying experience at our Sydney showcase. You will nurture client relationships, manage enquires from in-store, web and phone, and guide customers through test drives and paperwork to secure purchases.

Join a target-driven team with opportunities to contribute to marketing events, showroom promotions, and KPI achievement while maintaining up-to-date CRM records and providing outstanding service.

Qualifications

• 2-3 years experience in automotive sales, preferably with luxury brands.
• Passion for the automotive industry and delivering the best customer experience.
• Driven by targets and opportunities to close sales.
• Able to follow sales processes and be friendly, professional with customers.
• Willing to work a rotating roster across 7 days, including public holidays.
• Full valid Australian Driver's license

Responsibilities

• Initiate and maintain relationships with potential clients with regular follow ups, and build rapport with potential customers to improve the possibility of a sale.
• Convert enquiries (instore, web and phone) into leads and opportunities by understanding their needs and interests, and match them to the most appropriate car.
• Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed features, advantages & benefits, including comparing different competitive models.
• Take customers on test drives and demonstrate vehicle features.
• Follow up on all leads and opportunities and convert them into purchasing transactions.
• Assist customers with completing the relevant paperwork required for a successful sale to be processed, maintain a high level of communication, and conduct the handover of cars to customers.
• An accurate maintenance of the CRM system with up to date information on all customer matters.
• Collaborate with team members on marketing events, sales campaigns and promotions.
• Assist with the setup of showroom and promotional displays.
• Meet set targets and KPIs set by management including test drives, conversion rates, sold deals, and deliveries.

Skills

Automotive sales

Customer service

Lead generation

CRM proficiency

Tools

CRM software

Job description

Genesis Motors Australia is seeking a driven Sales Consultant to deliver an exceptional automotive buying experience at our Sydney showcase. You will nurture client relationships, manage enquires from in-store, web and phone, and guide customers through test drives and paperwork to secure purchases.

Join a target-driven team with opportunities to contribute to marketing events, showroom promotions, and KPI achievement while maintaining up-to-date CRM records and providing outstanding service.