Sales Consultant

Cerrone Jewellers; Sydney; Vor Ort; AUD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Staff discounts

Training & development

Competitive salary

Zusammenfassung

Cerrone Jewellers is seeking an experienced Sales Consultant to join our team in Australia. You will provide exceptional customer service, guide clients in selecting jewellery, and support custom design requests to match individual style.

With a focus on strong relationships and sales performance, you will contribute to a premium client experience, maintain product knowledge, and help keep the store inviting and well merchandised.

Qualifikationen

• Minimum 2 years of experience in retail sales and custom design jewellery.
• Strong customer service and relationship-building skills.
• Knowledge of diamonds, precious stones, and craftsmanship.

Aufgaben

• Provide outstanding service and build lasting client relationships.
• Consult with clients to create custom designs and assist with selecting diamonds.
• Achieve and exceed individual and team sales targets.
• Maintain thorough knowledge of products, materials, and craftsmanship.
• Ensure store presentation and merchandising are top quality.
• Provide feedback to improve customer experience and operations.

Kenntnisse

Retail sales

Customer service

Interpersonal skills

Diamond knowledge

Communication

Teamwork

Ausbildung

Diamond Grading Certificate

Jobbeschreibung

We are seeking an experienced Sales Consultant to join our dynamic team at Cerrone Jewellers'. As a Sales Consultant, you will play a vital role in providing exceptional customer service and driving sales for our prestigious jewellery brand. With a focus on building long-lasting relationships, you will be responsible for guiding customers and helping them find the perfect item to suit their individual style.

What you'll be doing

• Providing outstanding customer service and building strong relationships with clients
• Consulting with clients to create custom designs and guide them in choosing the perfect diamond
• Achieving and exceeding individual and team sales targets.
• Maintaining a thorough knowledge of our products, including materials, craftsmanship, diamonds, and precious stones
• Ensuring the store is well-presented and merchandised to create an inviting experience
• Providing feedback and suggestions to improve the customer experience and business operations

What we're looking for

• Minimum 2 years of experience in retail sales and custom design jewellery, ideally possessing a Diamond Grading Certificate.
• Ability to follow up on all customer enquiries.
• A passion for providing exceptional customer service and building lasting relationships.
• Strong communication and interpersonal skills, with the ability to engage clients
• Excellent product knowledge and a keen eye for detail
• A professional, well-presented appearance and a positive, friendly attitude
• The ability to work effectively as part of a team and independently to achieve sales targets
• Flexible availability to work during our store hours, including weekends

What we offer

As a Sales Consultant, you will enjoy a competitive salary and the opportunity to be part of a respected and successful jewellery brand. We also offer ongoing training and development, a collaborative team environment, and a range of employee benefits, including staff discounts.

About us

Cerrone Jewellers' has been a trusted name in the Australian jewellery industry for over 50 years. With a focus on craftsmanship, innovation and exceptional customer service, we are renowned for our exquisite collection of fine jewellery. Our brand is synonymous with quality, elegance, and a commitment to exceptional customer service.