Sales Assistant & Personal Assistant to the Director

Jellis Craig Real Estate; Ballarat; On-site; AUD 40,000 - 60,000; Full time

Job summary

Jellis Craig Ballarat is seeking a confident, highly organised Sales Assistant and Personal Assistant to the Director to join our growing team. You will support the director, manage campaigns, coordinate open homes and inspections, and deliver exceptional service to vendors and buyers.

The ideal candidate has customer service experience, strong communication, excellent organisation, and is comfortable with CRMs and Microsoft Office.

Qualifications

• Prior customer service experience and a genuine enjoyment of working with people.
• Strong written and verbal communication skills.
• Excellent organisation, time management and attention to detail.
• Confidence using technology, CRMs and Microsoft Office programs.
• The ability to work flexibly, including Saturdays for open homes and inspections.
• A Cert IV in Real Estate, or a willingness to undertake this prior to commencement — please outline this in your cover letter.

Responsibilities

• Manage sales campaigns and coordinate with buyers and vendors.
• Coordinate open homes and private inspections.
• Support general administration, compliance and personal assistant duties.
• Prepare campaign materials and maintain accurate records.
• Communicate professionally with clients and team members.
• Progress toward becoming a Sales Consultant through hands-on experience.

Skills

Customer service

Communication

Organisation

Tech proficiency

Flexibility

Education

Cert IV in Real Estate

Tools

CRMs

Microsoft Office

Job description

Sales Assistant & Personal Assistant to the Director

Jellis Craig Ballarat is seeking a confident, highly organised and proactive individual to join our growing sales team as a Sales Assistant and Personal Assistant to Director, Matt Wiltshire.

This is a varied and rewarding role for someone who thrives in a fast-paced environment and takes genuine pride in delivering an exceptional experience for vendors, buyers and colleagues. You will play a key role in the successful delivery of sales campaigns, while providing high level support to one of our leading directors.

You will be involved in managing sales campaigns, working closely with buyers and vendors, coordinating open homes and private inspections, and supporting general administration, compliance and personal assistant duties. From preparing campaign materials and maintaining accurate records to communicating professionally with clients, your attention to detail and ability to anticipate what is needed next will be highly valued.

This role suits someone with initiative, resilience and strong organisational skills — a person who can manage competing priorities, remain calm under pressure and always look for ways to add value. Confidence with technology and systems is essential, as is a professional, polished presentation and a genuine customer first mindset.

Our team is focused on providing exemplary service and prides itself on a collaborative, supportive and open minded culture. You will work alongside experienced sales and property professionals who are committed to developing exceptional talent.

This position offers a clear career pathway to becoming a Sales Consultant, with hands on exposure to every stage of the sales campaign process.

To be considered for this role, you will have:

• Prior customer service experience and a genuine enjoyment of working with people
• Strong written and verbal communication skills
• Excellent organisation, time management and attention to detail
• Confidence using technology, CRMs and Microsoft Office programs
• The ability to work flexibly, including Saturdays for open homes and inspections
• A Cert IV in Real Estate, or a willingness to undertake this prior to commencement — please outline this in your cover letter

Prior real estate experience is not essential - we welcome applicants with strong customer service experience and a genuine desire to build a long term career in real estate.