Sales Assistant - Mounties Care Mobility & Independence

Mounties Group; Burpengary; On-site; AUD 45,000 - 55,000; Full time

Job summary

Mounties Group in Burpengary, QLD is seeking a Sales Assistant on a full-time basis to join our Mounties Care Mobility & Independence retail team. You will deliver friendly, knowledgeable service and help customers choose products while supporting daily store operations.

The role requires retail and sales experience, strong communication, a positive attitude, and the ability to multitask in a fast-paced environment; National Police Check will be required.

Qualifications

• Prior experience in retail and sales.
• Excellent communication and customer service skills.
• Positive can-do attitude with a customer focus.
• Ability to work in a fast-paced environment.
• Strong attention to detail and multitasking.
• National Police Check required.

Responsibilities

• Drive sales and strive to meet individual and store objectives.
• Provide exceptional customer service and uphold high service standards.
• Assist with day-to-day store operations.
• Conduct rental and return transactions accurately.
• Handle phone inquiries, emails, and intranet leads.
• Process deliveries and pickups; assist with stock management and shelf replenishment.
• Maintain professionalism and integrity at all times.

Skills

Retail sales

Customer service

Communication skills

Fast-paced environment

Attention to detail

Police check readiness

Job description

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

ABOUT THE ROLE

Mounties Care Mobility & Independence is searching for a dedicated Sales Assistantto join our close-knit team on afull-time basis at our retail store located in Burpengary, QLD!

As a Sales Assistant, you will be responsible for providing phenomenal assistance and comprehensive information about our products. As a Mounties Care Mobility & Independence brand ambassador, you will engage in exceeding customer expectations and create a profound footprint on our customer experience.

More specifically, your duties may include:

• Drive sales and aspire to achieve individual and company objectives
• Provide exceptional customer service support and maintain the delivery of our high-level customer service standards
• Assist the day-to-day operations of the retail store
• Conduct rental and return transactions with efficiency and accuracy
• Proficient handling of phone enquiries, emails, and intranet leads
• Process of deliveries and pickups, assisting with stock management and replenishing of stock on the shop floor
• Maintain a high level of professionalism and integrity

ABOUT YOU

To be successful for this role, you should ideally have the following:

• Prior experience in retail and sales
• Excellent communication and customer service skills
• A positive can-do behaviour and a passionate approach to all aspects of your duties
• Demonstrated experience working in a fast-paced environment and the ability to anticipate customer needs and exceed customer expectations
• Strong attention to detail and ability to multi-task and prioritise effectively
• The successful applicant must be prepared to complete a National Police Check.

GROUP WINNER OF:

• Western Sydney Business Awards – Employer of Choice 2020
• Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
• Clubs NSW – Clubs and Community Award for Emergency Services 2023