Sales Assistant

Haymes Paint; Newcastle; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Staff discount

Health insurance discount

Discount on New Balance products

Ongoing training

Health & wellbeing initiatives

Professional development

Australian-owned culture

Job summary

Haymes Paint in Newcastle, NSW, is seeking a full-time Sales Assistant to deliver premium customer experiences. You will advise trade and retail customers, assist with tinting and colour matching, and support stock control and display presentation.

The role involves taking orders, making local deliveries, and building lasting customer relationships in a busy six-day week store environment.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to handle inventory and stock replenishment.
• Comfort with tinting and colour matching processes.

Responsibilities

• Provide knowledgeable advice and product solutions to trade and retail customers.
• Handle all paint related enquiries, including tinting and colour matching.
• Manage inventory and stock replenishment.
• Take in-store and phone orders and process transactions.
• Build strong relationships with customers and repeatbusiness.
• Assist with visual displays and store presentation.
• Make local deliveries.

Skills

Customer service

Retail

Inventory management

Merchandising

POS systems

Communication

Education

None

Tools

Point of Sale systems

Job description

From our humble beginnings in 1935,Haymes Painthas grown to become Australia’s largest Australian made and owned manufacturer of premium brandpaints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Motivation, Respect, Listen & Learn are reflected in everything we do.

Excited to create exceptional customer experiences and build your expertise in all things paint & colour?

Our customer experience is important to us, and we have a broad customer base that you will work with. From those celebrating momentous moments like painting their first home, to trade experts who work with paint as part of their profession, we deliver a premium experience every time.

We are on the lookout for our next full-time Sales Assistant based at our Newcastle store.

You will be responsible for:

• Providing knowledgeable advice and product solutions to trade and retail customers
• Handling all paint related enquiries, including tinting paint products and colour matching to customer requirements
• Inventory control/stock replenishment (manual handling up to 22kg involved)
• Taking orders in-store and by phone
• Building strong relationships with new and repeat customers
• Assisting with visual displays and store presentation
• Making local deliveries

What you will bring to the role:

• Excellent communication and relationship building skills
• A genuine passion for delivering outstanding customer experiences
• Previous experience in customer service, retail, inventory management or merchandising (desirable)
• Confidence using technology (Experience with Point of Sales systems advantageous)
• Sound numeracy skills and attention to detail, including the ability to accurately process transactions and comprehend tint percentages/ratios
• The ability to follow processes, take initiative and work effectively both independently and as part of a team.
• Strong problem-solving skills and a practical, customer-focused approach.
• Trade experience is highly regarded

Requirements:

• Current valid driver’s license
• Australian Working Rights

This position works a rotating roster across our 6-day a week trade (Monday - Saturday).

Applications for this role will close once a suitable candidate has been identified. If you have any questions about this role or to schedule a confidential conversation about this role, please contact [e-mail]

Why join Haymes Paint?

At Haymes Paint, we’re committed to helping our people grow, develop, and thrive. When you join our team, you’ll be supported with ongoing learning opportunities, career development, and a range of benefits designed to support your wellbeing both at work and at home.

Some of the benefits you’ll enjoy include:

• 50% staff discount on Haymes Paint manufactured products, plus access to friends and family discounts
• 6% corporate discount on Medibank health insurance
• 20% discount on New Balance products
• Ongoing training and support
• Access to a range of health, wellbeing and employee support initiatives
• Professional development opportunities to support your career growth
• The opportunity to be part of a proud Australian-owned business with a strong values-based culture.

Join a team where your contribution is valued, your development is supported, and your success is celebrated.

Haymes Paint is a Circle Back Initiative Employer – we commit to respond to every applicant.

Disclaimer:

Applications will only be considered from candidates with the right to work in Australia. Haymes Paint do not accept unsolicited agency resumes. Haymes Paint is not responsible for any fees related to unsolicited resumes.