Sales Assistant

ARB Corporation; Mackay Regional; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Employee discounts on ARB products

Healthy work-life balance

Job summary

ARB Corporation is seeking a customer-focused expert to drive sales of premium 4x4 accessories. You will convert enquiries into orders, provide exceptional service, and oversee bookings through to completion at our Mackay branch in Australia.

You’ll support fleet and retail customers, coordinate installations, handle data entry and banking, and participate in events such as 4x4 Shows. A permanent role with solid employee discounts and growth opportunities awaits.

Qualifications

• Administrative experience in coordination, scheduling, or office support.
• Strong customer service orientation and relationship-building skills.
• Proven ability to manage multiple tasks and priorities.

Responsibilities

• Provide Administrative Support: Data entry, bookings, daily banking, inventory management, and check workshop output before delivery.
• Support Fleet, Trade & Retail Customers: Liaise with fleet operators, dealerships, trade customers, and retail clients to coordinate accessory installations and deliver service excellence.
• Oversee Job Completion & Deliveries: Track jobs from booking to completion, ensure vehicles are finalised and ready for customer collection.
• Participate in Epic Events: Take part in events like 4x4 Shows and Open Days to showcase ARB products.

Skills

Administrative support

Customer service

Job description

The Role

As the go-to expert for customers, you’ll drive sales by recommending premium 4x4 accessories that meet customer needs. Reporting to the Branch Manager, you’ll convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion.

What You’ll Do:

• Provide Administrative Support: Perform data entry, manage bookings, daily banking, inventory management, and check workshop output before delivery to customers.


• Support Fleet, Trade & Retail Customers: Liaise with fleet operators, dealerships, trade customers, and retail clients to coordinate accessory installations and deliver exceptional service.


• Oversee Job Completion & Deliveries: Track jobs from booking through to completion, ensuring vehicles are finalised, quality checked, and ready for customer collection.


• Get involved in Epic Events: Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.

What’s in It for You:

• Ability to earn up 80k per annum for the right candidate!


• Full-Time or Part-Time permanent role, to support a healthy work-life balance


• Generous Employee Discounts on ARB products and accessories.


• Career growth opportunities within a leading aftermarket accessories brand, supported by ongoing training.

Who You Are:

• Highly Organised: You excel at managing multiple tasks, prioritising workloads, and keeping everything on track.


• Administration Professional: Previous experience in administration, coordination, customer service, scheduling, or office support roles.


• Customer Focused: You enjoy helping people and building strong relationships with customers and stakeholders.


• Fleet & Trade Account Experience (Desirable): Experience working with fleet customers, dealerships, trades, or service-based environments will be highly regarded.

About us:

At ARB, we’re not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.