Retail Salesperson

Arb Australia; Albury City; Presencial; AUD 28 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous hourly rate

Employee discounts on retail store

Career growth

Ongoing training

Join a market-leading brand

Resumo da oferta

ARB Australia is seeking a customer-focused specialist to drive sales of premium 4x4 accessories and deliver outstanding service from booking through to completion. You will process orders, track deliveries and invoices, and manage bookings and inventory with accuracy.

You will respond to inquiries in person, by phone, and via email, supporting dealers and trade clients while embracing company events like 4x4 Shows and Open Days to showcase products and strengthen customer relationships.

Qualificações

• Experience processing orders from entry to invoicing and delivery tracking.
• Excellent customer follow-up and relationship-building skills.
• Comfort with over-the-counter, phone, and email inquiries from dealers and trade clients.

Responsabilidades

• Process customer orders accurately from entry to delivery and invoicing.
• Perform data entry, bookings, and inventory management to support workshop outputs.
• Handle customer inquiries over counter, phone, and email with automotive expertise.
• Participate in events like 4x4 Shows and Open Days to promote ARB products.

Conhecimentos

Customer service

4x4 enthusiast

Tech-savvy admin

Team player

Ferramentas

CRM systems

Booking management

Inventory management

Descrição da oferta de emprego

The Role:

As the go-to expert for customers, you’ll drive sales by recommending premium 4x4 accessories that meet customer needs. Reporting to the Branch Manager, you’ll convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion.

What You’ll Do:

• Drive Customer Satisfaction: Process customer orders with precision, from order entry and delivery tracking to invoicing.


• Provide Administrative Support: Perform data entry, manage bookings, inventory management, and check workshop output before delivery to customers.


• Be the Expert: Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, including automotive dealers and trade clients.


• Get involved in Epic Events: Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.

What’s in It for You:

• Generous Hourly Rate: Enjoy competitive pay that reflects your skills and experience.


• Awesome Discounts: Take advantage of significant employee discounts in our retail store - gear up for your own adventures!


• Career Growth: Opportunities to enhance your knowledge in the aftermarket accessory market.


• Join a Leader: Be part of an industry pioneer where your contributions truly matter.


• Ongoing Training: Expand your expertise with training on the latest products and innovations.

Who You Are:

• Customer Service Enthusiast: Passionate about service, following up with customers, building relationships and a drive to make every customer interaction expectational.


• 4x4 Fanatic: Bring genuine passion for off-road vehicles and adventure, backed by strong automotive knowledge.


• Tech-Savvy Administrator: Comfortable using systems for maintaining customer databases, managing bookings, and streamlining processes.


• Team Player: You thrive in a collaborative environment and are eager to contribute to a cohesive team.

About us:

At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.