Retail Salesperson

ARB Corporation; Canberra; Hybrid; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Staff discounts

Career growth

Training opportunities

Job summary

ARB Corporation in Canberra is seeking a customer-focused professional to drive sales by recommending premium 4x4 accessories and delivering exceptional service. You will convert enquiries into confirmed orders and oversee jobs from booking to completion.

You’ll process orders, manage bookings and inventory, and address inquiries over the counter, by phone, and via email from dealers and trade clients. Training and events are a key part of your growth at ARB.

Qualifications

• Customer service mindset with ability to build relationships.
• Experience with bookings and order processing is helpful.
• Automotive product knowledge is advantageous.

Responsibilities

• Process orders from entry to delivery and invoicing.
• Manage bookings, inventory, and verify workshop output before delivery.
• Handle customer inquiries over the counter, phone, and email from dealers and trade clients.
• Represent ARB at events like 4x4 Show and Open Days.

Skills

Customer service

Data entry

Inventory management

Over-the-counter sales

Job description

The Role:

As the go-to expert for customers, you’ll drive sales by recommending premium 4x4 accessories that meet customer needs. Reporting to the Branch Manager, you’ll convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion.

What You’ll Do:

• Drive Customer Satisfaction: Process customer orders with precision, from order entry and delivery tracking to invoicing.
• Provide Administrative Support: Perform data entry, manage bookings, inventory management, and check workshop output before delivery to customers.
• Be the Expert: Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, including automotive dealers and trade clients.
• Get involved in Epic Events: Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.

What’s in It for You:

• Generous Hourly Rate: Enjoy competitive pay that reflects your skills and experience.
• Awesome Discounts: Take advantage of significant employee discounts in our retail store - gear up for your own adventures!
• Career Growth : Opportunities to enhance your knowledge in the aftermarket accessory market.
• Join a Leader: Be part of an industry pioneer where your contributions truly matter.

Ongoing Training:

Expand your expertise with training on the latest products and innovations.

Who You Are:

• Customer Service Enthusiast: Passionate about service, following up with customers, building relationships and a drive to make every customer interaction expectational.
• 4x4 Fanatic: Bring genuine passion for off-road vehicles and adventure, backed by strong automotive knowledge.
• Tech-Savvy Administrator: Comfortable using systems for maintaining customer databases, managing bookings, and streamlining processes.

Team Player:

You thrive in a collaborative environment and are eager to contribute to a cohesive team.

About us:

At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.