Sales Assistan

Haymes Paint; Newcastle City Council; On-site; AUD 45,000 - 62,000; Full time

Benefits offered by this job

50% staff discount

Friends & family discounts

20% discount on New Balance products

Ongoing training and support

Health & wellbeing initiatives

Professional development opportunities

Australian-owned business culture

Job summary

Haymes Paint in Newcastle is seeking a full-time Sales Assistant to deliver premium customer experiences at our store.

You will offer knowledgeable product advice, assist with tinting and colour matching, manage orders, stock, and visuals, and build lasting customer relationships. Rotating six-day week with Australian working rights required; staff discounts and development opportunities are provided.

Qualifications

• Australian Working Rights
• Experience in customer service, retail or merchandising
• Desirable tinting and colour matching experience
• Comfort with technology and POS systems
• Stock/inventory management capabilities
• Strong communication and customer‑focus skills
• Trade experience is highly regarded

Responsibilities

• Provide knowledgeable advice and product solutions to trade and retail customers
• Handle paint related enquiries, including tinting paint products and colour matching to customer requirements
• Inventory control/stock replenishment (manual handling up to 15kg involved)
• Taking orders in-store and by phone
• Building strong relationships with new and repeat customers
• Assisting with visual displays and store presentation

Skills

Communication skills

Relationship building

POS systems

Numeracy skills

Attention to detail

Teamwork

Problem solving

Trade experience

Tools

Point of Sale systems

Job description

From our humble beginnings in 1935,Haymes Painthas grown to become Australia’s largest Australian made and owned manufacturer of premium brandpaints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Motivation, Respect, Listen & Learn are reflected in everything we do.

Excited to create exceptional customer experiences and build your expertise in all things paint & colour?

Our customer experience is important to us, and we have a broad customer base that you will work with. From those celebrating momentous moments like painting their first home, to trade experts who work with paint as part of their profession, we deliver a premium experience every time.

We are on the lookout for our next full-time Sales Assistant based at our Newcastle store.

You will be responsible for:

• Providing knowledgeable advice and product solutions to trade and retail customers
• Handling all paint related enquiries, including tinting paint products and colour matching to customer requirements
• Inventory control/stock replenishment (manual handling up to 15kg involved)
• Taking orders in-store and by phone
• Building strong relationships with new and repeat customers
• Assisting with visual displays and store presentation

What you will bring to the role:

• Excellent communication and relationship building skills
• Previous experience in customer service, retail, inventory management or merchandising (desirable)
• Confidence using technology (Experience with Point of Sales systems advantageous)
• Sound numeracy skills and attention to detail, including the ability to accurately process transactions and comprehend tint percentages/ratios
• The ability to follow processes, take initiative and work effectively both independently and as part of a team.
• Strong problem-solving skills and a practical, customer-focused approach.
• Trade experience is highly regarded

Requirements:

• Australian Working Rights

This position works a rotating roster across our 6-day a week trade (Monday - Saturday).

Applications for this role will close once a suitable candidate has been identified. If you have any questions about this role or to schedule a confidential conversation about this role, please contact **@haymespaint.com.au

At Haymes Paint, we’re committed to helping our people grow, develop, and thrive. When you join our team, you’ll be supported with ongoing learning opportunities, career development, and a range of benefits designed to support your wellbeing both at work and at home.

Some of the benefits you’ll enjoy include:

• 50% staff discount on Haymes Paint manufactured products, plus access to friends and family discounts
• 20% discount on New Balance products
• Ongoing training and support
• Access to a range of health, wellbeing and employee support initiatives
• Professional development opportunities to support your career growth
• The opportunity to be part of a proud Australian-owned business with a strong values-based culture.

Join a team where your contribution is valued, your development is supported, and your success is celebrated.

Haymes Paint is a Circle Back Initiative Employer – we commit to respond to every applicant.

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Disclaimer:

Applications will only be considered from candidates with the right to work in Australia. Haymes Paint do not accept unsolicited agency resumes. Haymes Paint is not responsible for any fees related to unsolicited resumes.

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