Sales and engagement Manager

FutureYou; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Job summary

FutureYou in Sydney seeks a Sales & Engagement Manager to lead the acquisition, activation and early retention of practitioners and clinics while guiding a high-performing onboarding team. This role blends business development, relationship management and pipeline ownership with proactive outreach.

You will build strong relationships with clinic owners and healthcare professionals, manage the sales lifecycle, forecast pipelines and collaborate with Marketing to optimize lead conversion and

Qualifications

• Experience in business development, sales leadership, or customer acquisition.
• Proven track record of revenue growth and achieving targets.
• Ability to manage complex customer journeys and onboarding.

Responsibilities

• Driving new business growth through proactive prospecting and relationship development.
• Managing the full sales and onboarding lifecycle from first conversation through to activation.
• Leading, coaching and supporting a high-performing onboarding team.
• Building strong relationships with clinic owners, healthcare professionals and industry stakeholders.
• Identifying and converting high-value opportunities within the market.
• Managing pipeline performance, forecasting and conversion metrics through HubSpot.
• Collaborating closely with Marketing to maximise lead generation and conversion outcomes.
• Representing the business at conferences, industry events and networking opportunities.
• Monitoring activation, retention and engagement to ensure long-term customer success.
• Providing commercial insights and market intelligence to support future growth strategies.

Skills

Sales leadership

Business development

Account management

Customer acquisition

HubSpot

Tools

HubSpot

Job description

• Highly energised and supportive growth environment
• Lead an engaged and successfulteam
• Unique role for someonewanting totransition outof traditional product sales

The Company

Our client is a recognised leader within the healthcare and aesthetics sector, supporting practitioners through a unique ecosystem of education, clinical support, business solutions and professional development. With a strong reputation for innovation, quality and industry leadership, the organisation is entering an exciting phase of growth and is seeking an experienced commercial leader to drive acquisition, engagement and long-term customer success. This is a unique opportunity to join a purpose-led organisation where you can directly influence growth, build meaningful industry relationships and play a key role in shaping the future of a rapidly expanding network.

The Role

As the Sales & Engagement Manager, you will lead the acquisition, conversion, activation and early retention of new practitioners and clinics while managing a high-performing onboarding team. This is far more than a traditional sales leadership role. You'll combine business development, relationship management, pipeline ownership and customer engagement to ensure new clients move seamlessly from initial enquiry through to activation and long-term success. While you'll lead an existing team and pipeline, you will also be expected to proactively generate new business opportunities through networking, referrals, industry relationships, events and direct outreach.

Key responsibilities include:

• Driving new business growth through proactive prospecting and relationship development.
• Managing the full sales and onboarding lifecycle from first conversation through to activation.
• Leading, coaching and supporting a high-performing onboarding team.
• Building strong relationships with clinic owners, healthcare professionals and industry stakeholders.
• Identifying and converting high-value opportunities within the market.
• Managing pipeline performance, forecasting and conversion metrics through HubSpot.
• Collaborating closely with Marketing to maximise lead generation and conversion outcomes.
• Representing the business at conferences, industry events and networking opportunities.
• Monitoring activation, retention and engagement to ensure long-term customer success.
• Providing commercial insights and market intelligence to support future growth strategies.

This role will suit someone who enjoys balancing leadership with hands-on business development and takes pride in building genuine relationships that translate into sustainable commercial outcomes.

You

You are a commercially driven sales or business development professional who thrives on building relationships, creating opportunities and delivering results. You may come from healthcare, pharmaceuticals, medical devices, professional services or another relationship-driven B2B environment and have a proven track record of growing revenue, developing partnerships and managing complex customer journeys.

You will bring:

• Proven experience in business development, sales leadership, account management or customer acquisition roles.
• A strong track record of achieving growth and acquisition targets.
• Experience proactively generating new business rather than relying solely on inbound leads.
• Exceptional relationship-building and stakeholder management skills.
• Confidence engaging with business owners, healthcare professionals and senior decision-makers.
• Strong commercial acumen, negotiation and objection-handling capability.
• Experience managing sales pipelines, forecasting and CRM systems, ideally HubSpot.
• The ability to analyse data and translate insights into action.
• Excellent communication, presentation and influencing skills.
• A highly proactive, accountable and solutions-focused approach.

Most importantly, you're someone who loves building trusted relationships, identifying new opportunities and creating exceptional customer experiences that drive long-term loyalty and growth.

On Offer

• A high-impact role within a growing and innovative organisation.
• The opportunity to lead both sales and engagement across a national network.
• A blend of leadership, business development and customer success responsibilities.
• Strong executive visibility and the opportunity to influence business growth.
• Access to an established market presence, credible brand and engaged customer community.
• Competitive salary package plus performance-based incentives.
• A collaborative, entrepreneurial culture where ideas are valued and results are recognised.
• The opportunity to work alongside respected industry experts and leaders.

If you're looking for a role that combines sales leadership, customer engagement, relationship management and growth strategy, this is an outstanding opportunity to make a genuine commercial impact while building a rewarding long-term career.