Sales Analytics & Field Effectiveness Manager

Abbott; Sydney; On-site; AUD 150,000 - 230,000; Full time

Job summary

Abbott Laboratories in Sydney, Australia, seeks a Manager, Field & Sales Effectiveness to lead analytics-driven commercial excellence across the ANZ Nutrition business. You will optimize field force productivity, segmentation, and CRM governance, partnering with Sales, Marketing, Finance and leadership to turn data into actionable insights.

The ideal candidate will have extensive experience in SFE, advanced SQL, Power BI, and CRM platforms, with a proven ability to influence senior stakeholders

Qualifications

• Significant experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Business Analytics, or a related commercial function.
• Advanced SQL skills with the ability to manipulate, analyse, and integrate large and complex datasets.
• Power BI capability, including data modelling, dashboard development, DAX calculations, and data visualization best practices.
• Exposure to Databricks, Azure data platforms, cloud analytics environments, or modern data engineering solutions.
• Knowledge of territory design, territory optimization, customer segmentation, targeting, and resource allocation methodologies.
• Good understanding of sales force performance management, incentive programs, and commercial effectiveness metrics.
• Experience managing CRM platforms including user adoption, governance, process optimization, and data quality.
• Ability to translate complex analysis into clear business recommendations and influence senior stakeholders.
• Exceptional stakeholder management and business partnering skills with the ability to work effectively across cross-functional teams.
• Strong commercial acumen with a passion for solving business problems through data and analytics.

Responsibilities

• Lead Sales Force Effectiveness initiatives including territory alignment, customer segmentation, targeting, customer lists, call planning, and field force optimization.
• Develop and maintain advanced analytics solutions, dashboards, and reporting tools using Power BI and other business intelligence platforms.
• Extract, transform, and analyse data from multiple sources using SQL and modern data platforms to generate meaningful commercial insights.
• Act as the CRM subject matter expert, driving system adoption, governance, training, data quality, and continuous improvement.
• Support incentive compensation, target setting, performance measurement, and operating plan execution.
• Integrate customer, sales, market, and operational data sources to provide a unified view of business performance.
• Deliver executive-ready insights and recommendations that influence strategic decisions and resource allocation.
• Champion data-driven decision making and foster a culture of continuous improvement across the organization.

Skills

Sales Force Effectiveness

Commercial Excellence

Advanced SQL

Power BI

CRM platforms

Stakeholder management

Business analytics

Data storytelling

Cross-functional

Tools

Databricks

Azure

Job description

Abbott Laboratories in Sydney, Australia, seeks a Manager, Field & Sales Effectiveness to lead analytics-driven commercial excellence across the ANZ Nutrition business. You will optimize field force productivity, segmentation, and CRM governance, partnering with Sales, Marketing, Finance and leadership to turn data into actionable insights.

The ideal candidate will have extensive experience in SFE, advanced SQL, Power BI, and CRM platforms, with a proven ability to influence senior stakeholders