Sales Team Leader - Heat Pump Solutions (Uncapped Earnings)

Backpacker Job Board; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Backpacker Job Board in Australia is seeking a Sales Team Leader for our Heat Pump Services operation across Victoria and NSW. You will recruit, build and lead a high-performing call centre sales team, setting targets and coaching for results.

You’ll drive daily and monthly KPIs, manage pipelines, and ensure compliant, high-quality customer engagements while collaborating with management to expand market reach.

Qualifications

• Lead a call centre sales team
• Proven ability to recruit and develop teams
• Strong leadership and coaching skills
• Track record of achieving KPIs
• Excellent communication and interpersonal skills
• Hands-on leader who can drive from the front

Responsibilities

• Recruit, onboard and build a team of high-performing sales agents.
• Lead, motivate and manage a call centre sales team.
• Drive daily, weekly and monthly sales KPIs and targets.
• Monitor performance, conversion rates and call activity.
• Coach on sales techniques, objection handling and closing.
• Conduct regular call reviews and team training.
• Create a high-performance, accountable sales culture.
• Manage pipelines and ensure follow-ups.
• Collaborate with management to improve sales performance.
• Ensure compliance with company standards.

Job description

Backpacker Job Board in Australia is seeking a Sales Team Leader for our Heat Pump Services operation across Victoria and NSW. You will recruit, build and lead a high-performing call centre sales team, setting targets and coaching for results.

You’ll drive daily and monthly KPIs, manage pipelines, and ensure compliant, high-quality customer engagements while collaborating with management to expand market reach.