Sales Associate (Full-Time) - Bondi Junction, Flagship!

ALO | Australia; Sydney; Presencial; AUD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discount

Wellness program

Career growth opportunities

Store incentives

Descripción de la vacante

ALO is seeking a Sales Associate to deliver the authentic ALO experience and brand mission. You will educate customers about product features, usage, care and community, while building lasting client relationships in a fast-paced store.

The role emphasizes teamwork, engagement with guests, and contributing to store goals through product knowledge and customer service excellence. Flexibility for a rotating roster and physical tasks is required.

Formación

• 1+ year in a client-centric sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel as part of a team

Responsabilidades

• Impact the business and store environment positively in line with leadership and company goals
• Drive and exceed sales goals by leading Flow initiatives, optimizing productivity
• Ensure engagement with customers and provide a friendly, easy-to-shop environment
• Build client relationships daily with customers and partners
• Analyze reports with leadership to strategize and deliver results; support growth plans
• Ensure effective sales floor coverage through workforce planning and selling initiatives
• Educate guests on the store's products, community and culture
• Assist in processing shipments and maintain product flow including replenishment and merchandising

Conocimientos

Retail experience

Customer service

Sales goals

Team player

Descripción del empleo

Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals
• Drive and exceed sales goals by leadingALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

JUST SOME OF THE PERKS

• A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors
• Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together
• A quarterly clothing allowance to support all‑day movement
• Extensive career growth opportunities as ALO continues to expand across Australia

We're passionate about connecting with driven and skilled individuals who are invested in their development. Together, we'll continue to evolve our brand's success while supporting the growth of your career.

To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends.