Sales Administrator — Growth, Customer Service & Ops

Hi-Tec Oil Traders; Sydney; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Exposure to sales operations

Career progression opportunities

Résumé du poste

Hi-Tec Oils in Sydney is seeking a motivated Sales Administrator to join our Smithfield office on a permanent, full-time basis. The role supports the sales team with orders, invoicing and customer communications, and provides day-to-day admin across the business.

You will handle data entry, pricing and documentation, coordinate with warehousing and transport, and help keep ERP/CRM records accurate while delivering excellent service to customers.

Qualifications

• Previous experience in administration, sales support, customer service or a similar role.
• Experience in order processing, invoicing or sales administration.
• Strong computer skills, including MS Word and Excel
• Experience using ERP, CRM or other business systems
• Excellent communication skills and a professional phone manner
• High attention to detail and accuracy
• Strong organisational skills with the ability to manage multiple priorities
• Proactive approach and ability to work effectively as part of a team
• Customer-focused with a commitment to providing excellent service
• Current driver’s licence and reliable transport

Responsabilités

• Processing customer orders, data entry and invoicing accurately and efficiently
• Managing customer phone calls and emails, responding to enquiries and resolving issues in a professional and timely manner
• Providing administrative and day-to-day support to the sales team
• Assisting with quotations, pricing and sales documentation
• Coordinating customer orders and delivery requirements with warehouse, transport and internal teams
• Monitoring order progress and providing customers with updates on delivery timeframes and availability
• Maintaining accurate customer, pricing and product records in ERP/CRM and other business systems
• Preparing reports and maintaining sales documentation and records
• Managing filing, correspondence and general administration
• Assisting with other office and sales operations as required

Connaissances

Administration experience

Sales support

Customer service

Data entry

MS Excel

ERP/CRM systems

Organisational skills

Communication skills

Driver's licence

Team player

Outils

ERP/CRM systems

Description du poste

Hi-Tec Oils in Sydney is seeking a motivated Sales Administrator to join our Smithfield office on a permanent, full-time basis. The role supports the sales team with orders, invoicing and customer communications, and provides day-to-day admin across the business.

You will handle data entry, pricing and documentation, coordinate with warehousing and transport, and help keep ERP/CRM records accurate while delivering excellent service to customers.