Sales Administrator

Hi-Tec Oil Traders; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exposure to sales operations

Career progression opportunities

Job summary

Hi-Tec Oils in Sydney is seeking a motivated Sales Administrator to join our Smithfield office on a permanent, full-time basis. The role supports the sales team with orders, invoicing and customer communications, and provides day-to-day admin across the business.

You will handle data entry, pricing and documentation, coordinate with warehousing and transport, and help keep ERP/CRM records accurate while delivering excellent service to customers.

Qualifications

• Previous experience in administration, sales support, customer service or a similar role.
• Experience in order processing, invoicing or sales administration.
• Strong computer skills, including MS Word and Excel
• Experience using ERP, CRM or other business systems
• Excellent communication skills and a professional phone manner
• High attention to detail and accuracy
• Strong organisational skills with the ability to manage multiple priorities
• Proactive approach and ability to work effectively as part of a team
• Customer-focused with a commitment to providing excellent service
• Current driver’s licence and reliable transport

Responsibilities

• Processing customer orders, data entry and invoicing accurately and efficiently
• Managing customer phone calls and emails, responding to enquiries and resolving issues in a professional and timely manner
• Providing administrative and day-to-day support to the sales team
• Assisting with quotations, pricing and sales documentation
• Coordinating customer orders and delivery requirements with warehouse, transport and internal teams
• Monitoring order progress and providing customers with updates on delivery timeframes and availability
• Maintaining accurate customer, pricing and product records in ERP/CRM and other business systems
• Preparing reports and maintaining sales documentation and records
• Managing filing, correspondence and general administration
• Assisting with other office and sales operations as required

Skills

Administration experience

Sales support

Customer service

Data entry

MS Excel

ERP/CRM systems

Organisational skills

Communication skills

Driver's licence

Team player

Tools

ERP/CRM systems

Job description

Hi-Tec Oils is an Australian-owned company and a leading manufacturer and supplier of high-quality lubricants and oils. We pride ourselves on delivering excellent customer service and maintaining high standards of operational excellence.

We are seeking a motivated Sales Administrator to join our Smithfield office on a permanent, full-time basis. This role is ideal for someone with previous administration or sales support experience who is looking to develop their career within a growing national company.

Key Responsibilities

• Processing customer orders, data entry and invoicing accurately and efficiently
• Managing customer phone calls and emails, responding to enquiries and resolving issues in a professional and timely manner
• Providing administrative and day-to-day support to the sales team
• Assisting with quotations, pricing and sales documentation
• Coordinating customer orders and delivery requirements with warehouse, transport and internal teams
• Monitoring order progress and providing customers with updates on delivery timeframes and availability
• Maintaining accurate customer, pricing and product records in ERP/CRM and other business systems
• Preparing reports and maintaining sales documentation and records
• Managing filing, correspondence and general administration
• Assisting with other office and sales operations as required

Skills & Experience

• Previous experience in administration, sales support, customer service or a similar role
• Experience in order processing, invoicing or sales administration
• Strong computer skills, including MS Word and Excel
• Experience using ERP, CRM or other business systems
• Excellent communication skills and a professional phone manner
• High attention to detail and accuracy
• Strong organisational skills with the ability to manage multiple priorities
• Proactive approach and ability to work effectively as part of a team
• Customer-focused with a commitment to providing excellent service
• Current driver’s licence and reliable transport

What We Offer

• Exposure to sales, customer service, administration and broader business operations
• Opportunity to develop your skills and progress your career within a growing national company