Sales Admin Specialist — Luxury Resort Community

Palm Lake Care; Bargara; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive remuneration

Work-life balance

Luxurious work environment

Professional growth

Supportive team

Employee assistance program

Job summary

Palm Lake Care is seeking an organised Sales Administrator for our Bargara resort. This 2-year fixed-term, full-time role supports Sales Consultants and the Sales Manager, ensuring smooth office operations from client liaison to documentation and events.

You will coordinate contracts, maintain client records, and support marketing and presentations while working Monday to Friday on site. Some weekend work may be required.

Qualifications

• 2+ years in administrative or customer service role.
• National Police Clearance is required.
• Strong computer skills (MS Office).
• Excellent communication and organisational skills.
• Ability to multitask and manage priorities in a busy environment.

Responsibilities

• Provide day-to-day administrative support to Sales Consultants and Sales Manager.
• Prepare contracts, site agreements, and client documentation accurately.
• Manage the sales inbox, phone calls, and office correspondence efficiently.
• Maintain databases, spreadsheets, and online listings (realestate.com.au, downsizing.com.au).
• Coordinate stationery and marketing stock levels.
• Assist in preparing client packs, newsletters, and sales materials.
• Attend and minute sales meetings.
• Welcome visitors and prospective buyers in a professional and friendly manner.
• Liaise with clients via phone, email, and in person to ensure smooth communication.
• Maintain accurate client records in Pipedrive and other systems.
• Support the sales team in delivering a seamless customer experience from enquiry to settlement.
• Assist in planning and coordinating sales events, open days, and settlement functions.
• Organise catering, entertainment, signage, marketing materials and homeowner volunteers.
• Ensure sales display homes and the sales information centre are presentation-ready each day.
• Oversee maintenance of office equipment and ensure golf carts and facilities are ready for use.

Skills

Customer service

Administrative support

MS Office

Communication

Organisational skills

Multitasking

Driver’s licence

White Card

Education

National Police Clearance

Tools

Pipedrive

Job description

Palm Lake Care is seeking an organised Sales Administrator for our Bargara resort. This 2-year fixed-term, full-time role supports Sales Consultants and the Sales Manager, ensuring smooth office operations from client liaison to documentation and events.

You will coordinate contracts, maintain client records, and support marketing and presentations while working Monday to Friday on site. Some weekend work may be required.