Sales Administration

Palm Lake Resort Pty; Bargara; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Remuneration

Work-life Balance

Luxurious Work Environment

Professional Growth

Supportive Team

EAP Access

Job summary

Palm Lake Resort Bargara is seeking a highly organised Sales Administrator to join the Bargara team. This is a full-time, 2-year fixed-term role, working onsite Monday to Friday to support Sales Consultants and the Sales Manager.

You’ll manage contracts, client documentation, and office operations, with occasional weekend work. A National Police Clearance and valid driver’s licence are required.

Qualifications

• Minimum 2 years’ experience in an administrative or customer service role.
• National Police Clearance required.
• Excellent communication and organisational skills.
• Positive, professional attitude with strong attention to detail.
• Ability to multitask and manage priorities in a busy environment.
• Current C Class Driver’s Licence.
• White Card (Construction General Safety Induction) or willingness to obtain.

Responsibilities

• Provide day-to-day administrative support to Sales Consultants and the Sales Manager.
• Prepare contracts, site agreements, and client documentation accurately.
• Manage the sales inbox, phone calls, and office correspondence.
• Maintain databases, spreadsheets, and online listings (realestate.com.au, downsizing.com.au).
• Coordinate stationery and marketing stock levels.
• Assist in preparing client packs, newsletters, and sales materials.
• Attend and minute sales meetings.

Skills

Administrative support

Customer service

Communication skills

Organisational skills

Multitasking

Polished professionalism

Tools

Pipedrive CRM

Realestate.com.au

Downsizing.com.au

Job description

Are you a highly organised professional with a passion for exceptional customer service?

Do you enjoy being part of a team that creates vibrant, welcoming communities?

About Us

Established in 1977, Palm Lake Group is a proudly Australian, family-owned company with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment. We are passionate about delivering premium homes and exceptional environments that enrich the lives of our residents. Our construction division plays a vital role in bringing this vision to life from the first foundation poured to the final finishing touch.

Join us in redefining over-50s living through quality craftsmanship and care.

We’re looking for an organised, detail-oriented Sales Administrator to join our Palm Lake Resort, Bargara team.

This is a Full- Time, 2-Year Fixed Term position, working onsite Monday to Friday supporting our Sales Consultants and Sales Manager. In this role, you’ll ensure the smooth and efficient running of our sales office, from liaising with clients and maintaining accurate documentation, to assisting with marketing, events, and day-to-day administrative operations. Occasional weekend work may be required from time to time.

Responsibilities

Your professionalism and efficiency will play a key part in creating a positive experience for our residents and prospective homeowners. Key responsibilities will include:

Administration

• Provide day-to-day administrative support to Sales Consultants and the Sales Manager.
• Prepare contracts, site agreements, and client documentation accurately.
• Manage the sales inbox, phone calls, and office correspondence efficiently.
• Maintain databases, spreadsheets, and online listings (realestate.com.au, downsizing.com.au).
• Coordinate stationery and marketing stock levels.
• Assist in preparing client packs, newsletters, and sales materials.
• Attend and minute sales meetings.

Client Engagement

• Welcome visitors and prospective buyers in a professional and friendly manner.
• Liaise with clients via phone, email, and in person to ensure smooth communication.
• Maintain accurate client records in Pipedrive and other systems.
• Support the sales team in delivering a seamless customer experience from enquiry to settlement.

Event & Office Support

• Assist in planning and coordinating sales events, open days, and settlement functions.
• Organise catering, entertainment, signage, marketing materials and homeowner volunteers.
• Ensure sales display homes and the sales information centre are presentation‑ready each day.
• Oversee maintenance of office equipment and ensure golf carts and facilities are ready for use.

What We’re Looking For:

We’re looking for someone who shares our belief that respect, passion and community underpin all the work we do.

To succeed in this role, you’ll bring:

• Minimum 2 years’ experience in an administrative or customer service role.
• A National Police Clearance.
• Excellent communication and organisational skills.
• A positive, professional attitude and strong attention to detail.
• Ability to multitask and manage priorities in a busy environment.
• Current C Class Driver’s Licence.
• White Card (Construction General Safety Induction) or willing to obtain.

What We Offer:

At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

• Competitive Remuneration
• Work-life Balance with flexible working hours.
• Luxurious Work Environment - Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence.
• Professional Growth - Access industry-leading training and development programs to elevate your skills and career.
• Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences.
• 24/7 free accessto compassionate, confidential support with our Employee Assistance Program (EAP)