Accounts Receivable Officer

iCIMS, Inc.; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Free parking

Work-life balance with set hours

Job summary

Palm Lake Group is seeking a Resorts Accounts Receivable Officer to support our over-50s lifestyle resorts along the Eastern coastline. This full-time role is based at our Southport Head Office, Monday to Friday within a small team.

You will handle resort administration, rent and utilities processing, resident file setup, arrears management, and compliance tasks using Excel and RMS. A national police clearance is required, and a proactive, client-focused approach is valued.

Qualifications

• Proven experience in an administration or accounts-based role in a high-volume environment.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• Proficiency in Microsoft Office Suite, particularly Excel; RMS knowledge is a bonus.
• A National Police Clearance.

Responsibilities

• Resort Administration - Overall accountability for administrative tasks related to allocated resorts.
• Rent & Utilities Processing - Set up, process, and receipt site fees; manage invoicing and receipting for utilities.
• Resident Management - Set up site files for new residents, manage rent arrears, dishonours, and finalise site agreements.
• Compliance & Documentation - Prepare rent increase letters, breach notices, tribunal applications, and various resident communications.
• Financial & General Admin - Banking, mail handling, answering phone inquiries, and supporting caretakers, sales, and residents.

Skills

Accounts receivable

Administration experience

Attention to detail

Communication skills

Organisational skills

National Police Clearance

Tools

Excel

RMS knowledge

Job description

Overview

Are you an experienced accounts receivable officer/administrator looking for a dynamic role in a supportive team? Do you have a keen eye for detail and enjoy working in a structured environment? If so, we’d love to hear from you!

About Us

Established in 1977, Palm Lake Group is a proudly Australian, family-owned business with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment.

Join us in redefining over-50s living.

Position Details

We are seeking aResorts Accounts Receivable Officerto provide vital administrative support to our growing portfolio ofover 50s lifestyle resortsacross the Eastern coastline. This full time role is based in ourSouthport Head office, working Monday to Friday within a team of five.

Responsibilities

• Resort Administration - Overall accountability for administrative tasks related to allocated resorts.
• Rent & Utilities Processing - Set up, process, and receipt site fees; manage invoicing and receipting for utilities (electricity, phone, internet, gas, and water).
• Resident Management - Set up site files for new residents, manage rent arrears, dishonours, and finalise site agreements.
• Compliance & Documentation - Prepare rent increase letters, breach notices, tribunal applications, and various resident communications.
• Financial & General Admin-Banking, mail handling, answering phone inquiries, and supporting caretakers, sales, and residents.

What We’re Looking For:

To succeed in this role, you’ll bring:

• Proven experience in an administration or accounts-based role in a high volume environment.
• Strong attention to detailand ability to manage multiple tasks efficiently.
• Excellentcommunication and organisational skills.
• Proficiency inMicrosoft Office Suite, particularly Excel,and experience with property management or accounting systems (RMS knowledge is a bonus!).
• A proactive, customer-focused approach with ateam player attitude.
• A National Police Clearance.

Why Join Us?

At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

• Competitive Remuneration
• Free Parking
• Work-life Balance withflexible working hours(Between 7am-5pm, Mon to Fri)
• 24/7 free accessto compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones withtenure rewards!
• Supportive team culture– Be part of a vibrant and inclusive team where your contributions are valued
• Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

Please note that this role is subject to a pre-employment medical check & a National Police Clearance is required.

Only shortlisted applicants will be contacted.