Rural Sales & Merchandising Support Specialist

Agriwest Rural Pty Ltd; Cooma; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration package

Ongoing training and development

Job summary

AgriWest Rural Pty Ltd in Cooma is seeking a Sales Support Merchandise & Administration team member to support customers, drive in-store sales and provide branch admin support.

You will build strong relationships with local customers and farmers, handle enquiries, orders and stock, and assist with promotions in a busy rural merchandise environment. A forklift licence is desirable and weekdays 8am–5:30pm.

Qualifications

• Experience in a sales, customer service or warehousing environment.
• A proactive, can-do attitude with initiative and problem-solving.
• Strong verbal communication and the ability to build long-term customer relationships.
• Good organisational skills and attention to detail.
• Ability to handle enquiries with empathy and confidence.
• Interest in improving internal sales and branch processes.
• Solid computer skills including Excel/Word/Outlook.
• Available to work 8am–5:30pm Monday to Friday.
• Forklift licence desirable.

Responsibilities

• Provide friendly, professional advice and support to customers.
• Assist customers with product enquiries, pricing, and sales transactions.
• Process counter sales and customer orders.
• Complete branch administration, stock control, ordering, receipting and dispatching goods.
• Manage inventory, picking/packing, and stock replenishment.
• Assist with merchandise promotions and campaigns.
• Complete on-farm deliveries when required.
• Load/unload trucks and maintain accurate stock records.
• Maintain a safe, welcoming store environment.
• Support wider team with day-to-day branch operations.

Skills

Customer service

Warehousing

Microsoft Excel

Organisational skills

Communication

Attention to detail

Empathy

Problem solving

Forklift licence (desirable)

Education

Experience in sales/service/warehousing

Tools

Microsoft Word

Outlook

Job description

AgriWest Rural Pty Ltd in Cooma is seeking a Sales Support Merchandise & Administration team member to support customers, drive in-store sales and provide branch admin support.

You will build strong relationships with local customers and farmers, handle enquiries, orders and stock, and assist with promotions in a busy rural merchandise environment. A forklift licence is desirable and weekdays 8am–5:30pm.