Sales Support Merchandise

Nutrien Ag Solutions; Windsor; On-site; AUD 52,000 - 66,000; Full time

Job summary

AgriWest Windsor branch is seeking a full-time Sales Support Merchandise team member. You’ll handle counter sales, stock control, deliveries and branch administration to support customers and the wider team. You’ll bring customer service experience, strong communication and organisational skills, and a proactive, detail-focused approach.

A current driver’s licence is essential; forklift licence is advantageous. Hours are 8:00am to 5:00pm, Mon–Fri, with rotating Saturday mornings.

Qualifications

• Experience in customer service, retail, sales or merchandise.
• Strong communication and relationship-building skills.
• Proactive, hands-on approach with strong organisational skills.
• Attention to detail and ability to manage multiple tasks.
• Sound computer skills: Excel, Word and Outlook.

Responsibilities

• Receive, unload, dispatch and organise stock and deliveries.
• Complete on-farm deliveries and build relationships with customers.
• Provide customer service through counter sales and enquiries.
• Process sales orders and manage branch administration including invoicing.
• Assist with stock takes, inventory management and price checks.
• Prepare customer orders and maintain an organized store environment.
• Collaborate with the team to support branch operations and service.
• Contribute to a positive, team-focused culture prioritising safety and customer service.

Skills

Customer service

Retail experience

Sales support

Merchandise

Communication skills

Organisational skills

Problem solving

Attention to detail

Microsoft Excel

Microsoft Word

Microsoft Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

AgriWest has proudly supported local farming communities since 1988, operating seven branches across NSW and backed by the strength of Nutrien Ag Solutions.

We're known for our personalised service, practical solutions and strong local relationships, and we're equally passionate about creating a workplace where people feel valued, supported and empowered to succeed. Our friendly and collaborative team fosters a positive culture built on respect, teamwork and continuous growth, making AgriWest a great place to build a rewarding career in agriculture.

What you’ll do:

We are currently seeking a full-time Sales Support Merchandise team member to join our Windsor branch. This is a diverse, all-rounder role suited to someone who enjoys variety, takes initiative and isn't afraid to roll up their sleeves to get the job done. No two days are the same. You'll be involved in customer service, sales support, warehouse operations, stock management, on-farm deliveries and branch administration, playing a key role in supporting both our customers and the wider team.

Receiving, unloading, dispatching and organising incoming stock and deliveries

Completing on-farm deliveries and building strong relationships with local customers

Providing exceptional customer service through counter sales, customer enquiries and sales order processing

Supporting day-to-day branch administration, including stock control, ordering, invoicing and receipting

Assisting with inventory management, stocktakes and price checks to keep the branch running effectively

Preparing customer orders and helping create an organised, well-presented and welcoming store environment

Working collaboratively with the wider team to support branch operations and deliver outstanding service to customers

Contributing to a positive, team-focused culture where safety, respect and customer service are prioritised

About You:

A genuine passion for agriculture and supporting local farming communities

Previous experience in a customer service, retail, sales or merchandise environment

Strong communication and relationship-building skills, with the ability to provide exceptional service and develop long-term customer relationships

A proactive, hands-on approach and strong organisational skills

Excellent attention to detail and the ability to manage multiple tasks effectively

Strong problem-solving skills, with the ability to resolve customer enquiries in a professional and timely manner

Sound computer skills, including Microsoft Excel, Word and Outlook

Available to work store operating hours of 8:00am to 5:00pm, Monday to Friday, with availability to participate in a rotating Saturday morning roster

Flexible and willing to support the team during seasonal peak periods when required

A positive attitude and willingness to work collaboratively

A current driver's licence is essential

A forklift licence is advantageous but not required

Why work for us?

Competitive remuneration package

A supportive, flexible and team-oriented workplace where your contributions are valued

Ongoing opportunities for personal and professional development

Be part of a business with a strong reputation for supporting local farming communities for over 30 years

Join a passionate and collaborative team that genuinely enjoys working together and celebrating success

Build a rewarding career with the backing of Nutrien Ag Solutions, one of Australia's leading agribusinesses

Contribute to an industry that plays a vital role in feeding future generations

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.