Rural Retail Sales & Warehouse Associate

Norco Co-Operative Limited; Coffs Harbour; On-site; AUD 42,000 - 55,000; Full time

Job summary

Norco Co-Operative Limited in Coffs Harbour is seeking a committed, hands-on retail team member for a permanent, full‑time role. You will perform sales, customer service, merchandising, deliveries and warehouse duties across the store and yard, supporting local farmers and community customers.

You will engage with customers in the drive‑through area, assist with loading, inventory, and order processing while helping maintain a welcoming, well‑presented store.

Qualifications

• Strong customer service and sales experience.
• Experience in rural retail or warehousing (highly desirable).
• Understanding of the agricultural industry (highly desirable).
• Strong communication and interpersonal skills.
• Good computer skills, including Microsoft Office and POS systems.
• Physically capable of handling manual tasks.
• Strong commitment to workplace health and safety.
• Current driver’s licence (essential).
• Forklift licence, or willingness to obtain one.

Responsibilities

• Providing sales and customer service, including agricultural advice and product recommendations.
• Building strong relationships with customers and supporting repeat business.
• Working across both the retail store floor and warehouse environment.
• Assisting customers in the drive-through warehouse, including loading products into vehicles and trailers.
• Maintaining store presentation and merchandising displays.
• Assisting with stock, including ordering, receipting, stocktakes and dispatch.
• Processing sales and preparing quotes.
• Assisting with local deliveries as required.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Computer skills

POS systems

Tools

Microsoft Office

POS systems

Job description

Norco Co-Operative Limited in Coffs Harbour is seeking a committed, hands-on retail team member for a permanent, full‑time role. You will perform sales, customer service, merchandising, deliveries and warehouse duties across the store and yard, supporting local farmers and community customers.

You will engage with customers in the drive‑through area, assist with loading, inventory, and order processing while helping maintain a welcoming, well‑presented store.