Rural Retail Customer Service Officer | Flexible Growth

AGnVET Services; Ungarie; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible working arrangements

Development and training support

Employee Assistance Program

Wellbeing benefits incl vaccinations

$1,500 referral bonus

Salary sacrifice to superannuation

Paid Parental Leave

Job summary

AGnVET is seeking a Customer Service Officer for the Ungarie branch. You will be the first point of contact for retail sales and enquiries, process orders, and handle stock reception, picking and packing, and invoicing.

The role supports day-to-day branch operations in a rural, growth-focused environment. Ideal candidates have Cert III in Retail or 2 years' retail/warehouse experience, strong customer service and computer literacy, and a proven ability to work both autonomously and as part of a

Qualifications

• Cert III in Retail or 2 years retail/warehouse experience.
• Strong customer service and communication skills.
• Competent with MS Office and POS systems.

Responsibilities

• First point of contact for retail sales and enquiries.
• Receiving and storing incoming goods.
• Order processing including POS and invoicing.
• Picking and packing outgoing goods and store transfers.
• Assist with stock control including inventory counts.
• Builds excellent customer relationships.
• Champion safety and compliance requirements.
• General duties supporting branch day-to-day operations

Skills

Customer service

Retail experience

Teamwork

Interpersonal skills

Education

Cert III in Retail

Tools

MS Office (Outlook/Word/Excel)

POS transactions

Financial software

Job description

AGnVET is seeking a Customer Service Officer for the Ungarie branch. You will be the first point of contact for retail sales and enquiries, process orders, and handle stock reception, picking and packing, and invoicing.

The role supports day-to-day branch operations in a rural, growth-focused environment. Ideal candidates have Cert III in Retail or 2 years' retail/warehouse experience, strong customer service and computer literacy, and a proven ability to work both autonomously and as part of a