Rural Retail Customer Service Officer

AGnVET Services Group; Ungarie; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working arrangements

Career development support

Employee Assistance Program

Wellbeing benefits including vaccines/

$1,500 employee referral bonuses

Salary sacrifice to superannuation

Paid Parental Leave

Job summary

AGnVET Services Group in Ungarie NSW is seeking a Customer Service Officer to deliver exceptional retail service and assist with warehouse tasks in a rural agribusiness setting. You will be the first point of contact for sales and enquiries, handle order processing, stock control and invoicing, and contribute to building strong customer relationships while ensuring safety and compliance.

The role suits someone with Cert III in Retail or 2 years retail/warehouse experience, with basic Microsoft

Qualifications

• Cert III in Retail or at least 2 years retail or warehouse experience.
• Basic level Microsoft Office (Outlook, Word and Excel) and POS/ financial software.
• Strong interpersonal and communication skills for a diverse range of people.
• Ability to work autonomously and as part of a team.
• Current valid driving licence.

Responsibilities

• First point of contact for retail sales and enquiries.
• Receiving and storing of incoming goods.
• Order processing including POS and invoicing.
• Picking and packing of outgoing goods for customers and store transfers.
• Assist with stock control including inventory monitoring and stocktakes.
• Build excellent customer relationships.
• Champion safety and compliance requirements.
• Support branch day-to-day operations.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Autonomy

Problem solving

Driving licence

Education

Cert III in Retail

2+ years retail/warehouse experience

Tools

Microsoft Office

POS Transactions

Financial software

Job description

AGnVET Services Group in Ungarie NSW is seeking a Customer Service Officer to deliver exceptional retail service and assist with warehouse tasks in a rural agribusiness setting. You will be the first point of contact for sales and enquiries, handle order processing, stock control and invoicing, and contribute to building strong customer relationships while ensuring safety and compliance.

The role suits someone with Cert III in Retail or 2 years retail/warehouse experience, with basic Microsoft