Rural Insurance Support Assistant – Renewals & Service

Nutrien; Townsville City; Híbrido; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Nutrien Day

Purchased leave scheme

Parental leave policy – gender neutral

Community partnerships opportunities

Training and development

Culture of learning

Descripción de la vacante

Nutrien Ag Solutions is seeking an Assistant Account Manager Insurance to join our Townsville branch on-site. You will support the Divisional Insurance Manager with customer service, renewals, administration and daily coordination across our rural client network.

Based in Townsville, you’ll coordinate with branch teams and insurance providers, manage records, and assist with new business opportunities while ensuring compliance and quality service to customers.

Formación

• Previous experience in an office-based administration, customer service or support role.
• Exposure to insurance is advantageous.
• Strong attention to detail and ability to keep systems and records up to date.
• Confident communicating with customers, branch teams and external providers.
• Proactive with ability to manage priorities and follow through on tasks.

Responsabilidades

• Support customers and branch teams with insurance enquiries, renewals and day-to-day service needs.
• Keep customer records, data entry and internal systems accurate.
• Coordinate renewal activity to help retain and grow client relationships.
• Assist with prospecting, referrals and new business opportunities across the local network.
• Liaise with insurance providers and support customers through insurance and claims processes.
• Prepare reports and complete administration tasks while meeting compliance and policy requirements.

Conocimientos

Office administration

Customer service

Data entry

Attention to detail

Communication skills

Herramientas

CRM systems

Descripción del empleo

Nutrien Ag Solutions is seeking an Assistant Account Manager Insurance to join our Townsville branch on-site. You will support the Divisional Insurance Manager with customer service, renewals, administration and daily coordination across our rural client network.

Based in Townsville, you’ll coordinate with branch teams and insurance providers, manage records, and assist with new business opportunities while ensuring compliance and quality service to customers.