Client Service Manager - EOI

Nutrien; Tamworth; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Purchased leave

Nutrien Day

Parental leave policy

Community partnerships

Feeding the future commitment

Ongoing training

Culture of learning

Job summary

Nutrien Ag Solutions in Tamworth is seeking an experienced Client/Account Manager to manage and grow an established insurance portfolio across Tamworth and the surrounding region. You will understand client needs, provide practical insurance advice on renewals and policy changes, and work with insurers and internal teams to deliver responsive service.

To qualify, you have 5+ years in insurance broking or account management, a Tier 1 broking qualification, and strong communication and

Qualifications

• At least 5 years’ experience in insurance broking, client management or account management.
• Tier 1 broking qualification through ANZIIF or NIBA is required.
• Experience in managing client relationships and presenting suitable insurance solutions.
• Confidence using broking systems and maintaining accurate client information.
• Clear communication, organisation and negotiation skills.

Responsibilities

• Manage and grow an established insurance portfolio across Tamworth and the surrounding region.
• Understand each client’s needs and provide practical insurance advice on renewals, policy changes and enquiries.
• Identify new business and cross-selling opportunities through relationships, the local branch network and the broader Nutrien business.
• Maintain accurate client records and meet company, industry and legislative requirements.
• Work closely with insurers, suppliers and internal teams to deliver responsive client service.

Skills

Client management

Account management

Insurance broking

Relationship building

Negotiation

Education

Tier 1 broking qualification

Tools

Broking systems

Job description

Requisition ID34707-Posted15/10/2026-Tamworth

Nutrien Ag Solutions is an authorised representative of Marsh Advantage Insurance Pty Ltd and we provide a powerful value proposition as one of Australia’s largest facilitators of insurance in rural communities, with expertise in farm, crop and livestock insurance as well as machinery, motor vehicle and commercial enterprise protection.

For over 150 years, our business has been integral to the Australian agricultural industry. We are committed to providing quality local advice, knowledge and expertise for customers and helping feed Australia’s future. With a national network of more than 700 locations, Nutrien Ag Solutions is one of the largest agribusinesses operating in Australia.

What you’ll do:

Based in Tamworth, you’ll manage an established insurance portfolio, strengthen client relationships and identify growth opportunities. Whether you’re an experienced Client Manager or an Account Manager ready for a new opportunity in 2027, we’d like to hear from you.

• Manage and grow an established insurance portfolio across Tamworth and the surrounding region.
• Understand each client’s needs and provide practical insurance advice across renewals, policy changes and enquiries.
• Identify new business and cross-selling opportunities through relationships, the local branch network and the broader Nutrien business.
• Maintain accurate client records and meet company, industry and legislative requirements.
• Work closely with insurers, suppliers and internal teams to deliver responsive client service.

What you’ll bring:

• With at least 5 years’ experience in insurance broking, client management or account management, you might be an experienced Client Manager who enjoys understanding clients’ needs and delivering the right solutions from our Tamworth office, or an Account Manager who enjoys getting out on farm, building relationships and growing a portfolio.
• A Tier 1 insurance broking qualification through a recognised industry body such as ANZIIF or NIBA.
• Experience managing client relationships, identifying insurance needs and presenting appropriate solutions.
• Confidence using broking systems and maintaining accurate client information.
• Clear communication, organisation and negotiation skills.

What you’ll get:

• A competitive remuneration and benefits package
• Purchased leave scheme benefits.
• An additional day of leave – Nutrien Day
• Gender neutral parental leave policy
• Opportunities to support community partnerships across our network.
• Be a member of a company committed to feeding the future.
• Ongoing training and development to pursue individual ambitions.
• A culture of learning!

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks.