RTO Admin & Customer Support Specialist

Building Industry Training; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Job summary

Building Industry Training Pty Ltd is seeking an Administration and Customer Service Officer to join our growing team on Queensland-based operations.

You will answer telephone calls, support trainers and assessors, and create/edit basic word documents in a fast-paced office. To succeed, strong written/verbal communication and a fast typing speed are essential. RTO experience is highly regarded.

Qualifications

• Fast accurate typist.
• Excellent written and verbal communication skills.
• Ability to follow predetermined systems and procedures.
• Team player in a fast-paced office environment.
• Exposure to a CRM database is highly regarded but not essential.

Responsibilities

• Answer telephone calls.
• Providing support for trainers and assessors.
• Creating / editing basic word documents.

Skills

Fast typist

Excellent communication

Team player

Follow procedures

Thrives in fast-paced office

CRM exposure beneficial

Tools

CRM software

Job description

Building Industry Training Pty Ltd is seeking an Administration and Customer Service Officer to join our growing team on Queensland-based operations.

You will answer telephone calls, support trainers and assessors, and create/edit basic word documents in a fast-paced office. To succeed, strong written/verbal communication and a fast typing speed are essential. RTO experience is highly regarded.