RTO Administration Specialist | Enrolments & Compliance

FS Alliance; Caboolture; On-site; AUD 60,000 - 75,000; Full time

Job summary

FS Alliance (RTO 30814 - Food Safety Operations (QLD) Pty Ltd) is seeking an Administration Officer for our RTO, to support trainers, students and management with enrolments, records and compliance. You will work in a fast-paced team and help maintain regulatory standards.

The role requires experience in RTO administration, strong data accuracy, and proficient use of Microsoft Office and aXcelerate. This is a full-time on-site position based in Queensland.

Qualifications

• Experience in an RTO administration role or familiarity with the VET sector.
• Qualification in Business Administration.
• Experience with Student Management Systems such as aXcelerate.
• Knowledge of Department of Trade, Employment and Training (DTET) SAS contracts.
• Proficient in Microsoft Office and data accuracy.

Responsibilities

• Provide high-level administrative and customer service support.
• Maintain accurate and compliant student records and documentation.
• Manage enrolments, training documentation, and communication workflows.
• Process data accurately using systems such as aXcelerate.
• Assist with reporting and internal quality processes.
• Prioritise tasks in a busy environment.

Skills

RTO administration experience

Recordkeeping

Customer service

Attention to detail

Team collaboration

Education

Certificate IV in Training and Assessment (TAE40122)

Business Administration qualification

Tools

aXcelerate

Microsoft Office Suite

Job description

FS Alliance (RTO 30814 - Food Safety Operations (QLD) Pty Ltd) is seeking an Administration Officer for our RTO, to support trainers, students and management with enrolments, records and compliance. You will work in a fast-paced team and help maintain regulatory standards.

The role requires experience in RTO administration, strong data accuracy, and proficient use of Microsoft Office and aXcelerate. This is a full-time on-site position based in Queensland.