RTO Academic Administrator - Student Support

Superior Training Centre; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Superior Training Centre (STC) – RTO 41122 is a growing private Registered Training Organisation committed to delivering vocational education and training outcomes for domestic and international students. We are seeking an Academic Administrator to support the Academic Department and ensure records, documentation and processes are maintained accurately and in line with regulatory requirements.

This role is ideal for someone who is highly organised, proactive and enjoys working in a team to

Qualifications

• Requires strong organisation and proactive approach to support students and staff.
• Excellent written and verbal communication skills.
• Friendly, professional and student-focused approach.
• Ability to prioritise and manage multiple tasks in a busy environment.
• Knowledge of RTO compliance and regulatory requirements is desirable.

Responsibilities

• Provide professional and friendly support to students, staff and stakeholders via face-to-face, phone and email enquiries.
• Maintain accurate student enrolment, attendance and academic records in the RTO system.
• Ensure student files and academic evidence meet regulatory requirements.
• Support the Academic team with day-to-day administration and reporting.
• Monitor regulatory reporting requirements and academic activity calendars.
• Assist with student orientations, graduations, events and other activities.
• Contribute to continuous improvement of administrative processes.

Skills

Organised

Proactive

Approachable

Team player

Customer service

Interpersonal skills

Time management

Multitasking

Problem solving

Tools

Microsoft Office

RTO administration software

Job description

Superior Training Centre (STC) – RTO 41122 is a growing private Registered Training Organisation committed to delivering vocational education and training outcomes for domestic and international students. We are seeking an Academic Administrator to support the Academic Department and ensure records, documentation and processes are maintained accurately and in line with regulatory requirements.

This role is ideal for someone who is highly organised, proactive and enjoys working in a team to