Rostering & Service Delivery Coordinator — Brisbane Security Ops

MSS Security Pty Ltd; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

MSS Security Pty Ltd in Brisbane is seeking a proactive Rostering Coordinator to join our team. In this role you will coordinate staff rosters, manage welfare calls and deliver high-quality service to security officers, clients and colleagues.

You will handle last-minute changes, communicate clearly, and use rostering systems and Microsoft Office to keep accurate records. Based in Brisbane, you will contribute to efficient service delivery in a fast-paced environment.

Qualifications

• Experience in rostering, administration or a similar role.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Coordinate and maintain staff rosters to fill shifts.
• Manage welfare calls and maintain officer communications.
• Deliver professional customer service to clients and internal stakeholders.
• Respond to last-minute roster changes quickly.
• Use rostering software and MS Office to keep accurate records.

Skills

Organisational skills

Communication

Customer service

Time management

Tools

Microsoft Office

Job description

MSS Security Pty Ltd in Brisbane is seeking a proactive Rostering Coordinator to join our team. In this role you will coordinate staff rosters, manage welfare calls and deliver high-quality service to security officers, clients and colleagues.

You will handle last-minute changes, communicate clearly, and use rostering systems and Microsoft Office to keep accurate records. Based in Brisbane, you will contribute to efficient service delivery in a fast-paced environment.